Knauer Plumbing, Heating & Cooling, Inc.

I want to compliment Cheryl. I called with sort of oddball request for an unusual component I needed for a household project. She didn't flinch and went out of her way to help me find the perfect solution. No matter what your needs might be, I highly recommend this quality local business.
7 years ago (05-10-2017)

I will start with: I did not use this company for service. I did, however, get an estimate from them. I am rating them 2 stars because the person who inspected didn't even look at anything closely. He just took my input and assumed I knew what I was talking about. Note: I am not a plumber so how would I know what is wrong. I had an issue with the hot water pressure to my kitchen sink and basement utility sink. The estimate said I would need the pipes leading to that to be replaced. They quoted me for 940 dollars total. Flash forward and I got a second opinion. Turns out the aerator was the issue on the utility sink. How do you not check the aerator if you are a plumber? That's the most common issue. Anyways, the work on the pipes still needs to be done, but I have a different professional coming in for half the cost now. I'm giving them 3 stars still, because the women on the phone were nice and I didn't get any work from them to know what kind of job they do. Always get multiple bids when hiring contractors. Don't always take the lowest bid, but definitely use logic in picking workers.
8 years ago (28-01-2017)

Knauer Plumbing does excellent work at a fair price. I have found them to be extremely reliable and transparent as to the work to be done and the cost.
8 years ago (05-06-2017)

Wonderful experience, honest helpful people. I had a water pressure issue with my shower. They were able to come out the same day and quickly identified the problem and made the necessary repairs. I would recommend them to anyone who needs a plumber.
8 years ago (14-03-2017)

our hot water went out and had no clue why. we had some so called heating and cooling guys from craigslist who both had a bad attitude and both were clueless to why the unit wasn't firing up. but wanted hundreds of dollars to replace parts. We then came across KNAUER HEATING AND PLUMBING on a google search and called them. The lady who answered our call was very polite and was eager to help us. she said no one was able to come out until tomorrow at 830am. when we told her we been without hot water for 4 days, she went above and beyond and arranged for someone to come out immediately and did not charge us a emergency service fee. A gentleman by the name of Sebastian Bellante who was clearly a professional whiten this field arrived just 20 min later. As soon as Sabastian entered the area he told me the first problem was that, the other so called craigslist professionals was trying to start up the wrong hot water tank. After only 5 min of inspecting the correct water tank. Sabastian successfully diagnosed the problem. I highly recommend this company and the staff to whom ever is in need of a heating and cooling professional. they are professional, eager to help you , experienced and very knowledgeable in the different units and trouble shooting. They were also very reasonable cost wise considering that they are a true professional heating and cooling service provider
8 years ago (01-05-2017)