Knapp's Pools and Hot Tubs | Kingston Pools & Hot Tubs

We set up an appointment to have our hot tub winterized. The night before they were scheduled to do so they called to cancel saying their technician got tied up on another issue and could not do the work till he got back from holidays in January. I asked if he could work overtime that evening or if they could get me someone else to do it and they said NO. I was forced to do the work myself and hope I will not have serious damage to the unit come Spring. Very bad customer service.
8 years ago (07-01-2018)

We had issue after issue with our pool and the wonderful team at Knapp Pools provided invaluable help and advice at every juncture. We followed their expert recommendations and now have the pool setup to enjoy, worry free, for many years. Thank you
9 years ago (28-09-2017)

Lori is great to work with! Everything was installed when scheduled (weather permitting) and looks great. Very personal service, and great follow up. Thanks!
9 years ago (13-06-2017)