Kent Building Supplies

We had a rough time getting a fire place that wasn't in store delivered to the store, we had paid a down payment on it, and it was supposed to be delivered to this store within a week. A few weeks passed, so we called and they had told us they would let us know when it was delivered, that was fine. Another week passed and we went in store and they looked it up and it didn't really say anything on our file, they called the store that it was being shipped from and we were told it was being shipped asap. Another couple weeks passed and I decided to email the manager directly. Ultimately the manager was amazing, she personally went to other store's and looked at the exact model we wanted, she had found one at one store with a small scratch and offered it to us for a fraction of the price, which we were thrilled about. When my husband went to pick it up from the store they had a brand new one for us, we ended up paying only half of what the fire place was marked as! We were very happy with our purchase, and have used them several times sense.
9 years ago (08-08-2017)

I love Kent. He loves me too. Good store.
9 years ago (30-09-2017)

Staff was incredibly helpful. Thanks!
9 years ago (16-11-2017)

Disappointed. Customer service was terrible in the paint department. The gentleman at the paint department spoke as though he did not want to help me. He eventually offered to get a gallon of paint ready for me while I went shopping around the store with my 3 children. We returned to find the paint can sitting on the counter untouched with the clerk apparently on lunch break. We were not sure what the issue was, it wasn't at all busy. We will take our business elsewhere next time.
9 years ago (20-07-2017)

We do all our renovation supplies here. Always a pleasure at the Southside Kent Building Supply. The staff are the friendliest and the most helpful!!!!
9 years ago (05-06-2017)