kate spade new york Outlet

Always a disappointing experience here. Either it's the poorly managed lines or poorly marked prices. Was trying to by a dress that is on clearance today where it was clealy indicated as 70 + 20 on reduced items although apparently that doesn't apply to clothes? Look at the sign and pass your own judgment.

I bought a bag in Sep and the bag I bought got a huge discount now. I was at the cashier to do the price adjustment with a direction of remote manager. Suddenly another manager came by and she refused to do the price adjustment and stopped the process! I am very disappointed and returned whatever I bought from this store! She did not give me a refund neither and only store credit! I do not want to go back to that store and I even don’t like to see anything that has this brand name on it! What should I do now with this credit store! Very un happy! They just lost a returning customer for their behaviour and just for the manager who wants to show off!

So much good bags even on clearance i was rea impressed

huge shoutout to Elisabeth Lisa for helping me out today with my prepaid visa cards! i was so stressed out and embarrassed that my prepaid cards i just got and never used were not working. she took her time to try different ways to help me out and even helped call the number on the back with me. after all the back and forth, she was the kindest and most patient person i’ve ever met. Thank you again Lisa!! :

I recently had the pleasure of interacting with Jasprit, a salesperson at Kate Spade, and I must say that I was thoroughly impressed by her customer service skills. Jasprit was friendly, knowledgeable, and genuinely interested in helping me find the perfect handbag for my Fiancé. She took the time to understand my preferences and provided helpful suggestions based on my Fiancé’s style and budget. Jasprit was also incredibly patient, answering all of my questions and ensuring that I was completely satisfied with my purchase. In addition to her excellent customer service skills, Jasprit was also knowledgeable about the products she was selling. She was able to provide in-depth information about the different materials, designs, and features of the handbags, making it easier for me to make an informed decision. Overall, my experience with Jasprit at Kate Spade was nothing short of fantastic. I would highly recommend her to anyone looking for a knowledgeable and friendly salesperson who truly cares about helping customers find the perfect product. Jasprit is an asset to the Kate Spade team and I am confident that she will continue to provide exceptional customer service to her clients.

Mina or Nina was an amazing and super helpful associate! Was one of the sweetest and most helpful sales associate I’ve ever had pleasure of meeting even though we probably talked for less than a few minutes in total. The entire store is very neat, tidy, and the sales were amazing today 70% off both purses I chose! Picked up two really cute purses, one I’ve been eyeing for a bit and one I didn’t want to leave. Great experience overall!

Staff were all super friendly and very patient with clients- w/c we truly appreciate. There are lots of great promos and deals. Items were super nice, store is neat and clean. Check out is fairly quick. It gets busy and there’s occasionally a line up, but, I’ll say it’s worth it.

Such a bad service by manager Lisa at Toronto perimu outlet on Saturday January 7th 2023. She has so much attitude just coz we want to do 2 different payments type. I will say for manager position she need to be bit calm.

Horrible thieves!!! At 5:26 PM today I inquired about the price of an item and upon finding out the price I said I did not want it and when I got home saw that I was charged for this unwanted item AND never received the item either. The cost of this item was $92.72, I have been trying to call the store for over an hour and no one pics up. The sales associate Nikiesha should be reprimanded or even terminated for such an error. Someone needs to call me from the store management of this store!

Stephanie Is awesome in customer service. She met all my expectations in the store. Went beyond to find out my three bags and grabbed it from the back. Proactive, generous and serve with an excellent smile. I just loved her service. Amazing. Anyways the girl in the cash brown girl was also excellent at her work. Don’t know her name. But did her job with smile. Great experience overall…will come back always.