Reviews
Sam was our excellent salesman. He was honest and helpful. We purchased three sofas by Ashley furniture and the experience was positive. The price could not be beat and each sofa was several hundred dollars less at JS Furniture than at the Ashley store. The delivery was quick and the sofas were set up exactly how I pictured it in my home. A few days later I noticed a problem with the quality of some trim on one of the sofas. Sam sent two friendly repairmen to the house very soon after my concerns were expressed and the sofa was repaired. All in all I would recommend this business!
Everyone at JS Furniture has great and positive energy and you can sense that as soon as you enter their place. Their professional and friendly approach is a constant practice you will experience with this amazing team. They deliver excellent customer service and they take the time needed to understand the needs of their unique customer base. I highly recommend visiting this store for any of your furniture needs.
My Mom bought a dining table from these people and when it arrived it came damaged, covered in scratches. On top of that, the people who delivered it and assembled it damaged it even more and when I asked about it they COLOURED IT IN WITH A SHARPIE IN FRONT OF ME. It has been months since last contact and they haven’t fixed the issue, I have sent pictures, emails and I have called them. We didn’t want the money back, we just wanted the furniture that we purchased. They said they would fix the issue as soon as possible over the phone to me and told my parents who had to go back to the store and ask them bc they had not fixed the issue. Only good thing was that they collected our money efficiently. Be careful buying from them…
As soon as i walked in the JS furniture store, I was greeted with a warm and friendly atmosphere! Sam, one of the sales representatives was fantastic! The store has great prices and the delivery of my beautiful couch, was punctual! I would recommend anyone to shop here!
Good deals and nice sales staff not pushy or rude. Found a great bed and fell in love, managed to score a heck of a deal for a Cali king. Just be weary as they bring your furniture in and to a warehouse in St James and if you don't get home delivery they make you schedule pick up a week in advance. Came with rented box truck on what we thought was pick up day and it was really just to pay off the balance and schedule a new date for pickup as they were not ready. That screwed us that day and we live outside of the city.
One of the Good location. Huge parking available around the store.The store inventory is good and showcased fine. I bought few stuff as I like the quality of stuff and sales person's skills "Sam". In a process of their service thing let's see how it goes. I can change review later maybe give them 4 or 5 star what they deserve.As of now it looks good and see if they fulfill their promises.
Save your money and go elsewhere! We purchased a couch about 9 months ago. Said couch became extremely uncomfortable after 4 months of use. Tried contacting Brian Kyca the manager. After 2 months of run around they finally agreed to service the couch. When they serviced it they must have used inferior foam, because the couch quickly became unusable. Now they have the nerve to offer us a 500$ credit so we can spend more money in their store. Stay away!
Staff was friendly. We stopped in to look because they had a big liquidation sale. Not sure where the sale was. We found the prices to be same or higher then market average. Some decent pieces but most of the furniture was older more dated styles
Just bought a couch and a love seat from here and got a fantastic deal and price. Dealt with Debbie and she was fantastic super nice and welcoming. Would definitely recommend coming here if your looking for something that isn't going to break the bank but still very nice and very good quality. Thank you for such a welcoming and comfortable experience will definitely be coming for all of our furniture needs!
Excellent shopping experience there or salesperson was knowledgeable helpful and found everything we were looking for with almost 70% of it in stock I can't say enough about this company they're local and they care about the customer Buy Local Buy often! We purchased a lot of furniture from their store and had a fantastic experience doing it is such a nice change from the big box stores and pushy sales people. we did not get that Vibe here at all if you want a family atmosphere with no pressure sales go here! The pricing was really competitive and we found some really good deals so happy with the quality of the furniture as well everything was perfect thank you!