Jordan's Furniture New Haven

We were very pleased with our experience at Jordan's in New Haven. One of the best things is that we never felt "under attack" when we walked in the door as we usually do at other furniture stores. Our salesman was very helpful and answered all our questions but never "hovered" over us. The delivery experience was one of the best we ever had. We were able to pick the date we wanted the furniture delivered and were given a three hour window for delivery. We asked for a 30 minute "heads up" that the truck was on its way and that is exactly what we got. The deliverymen were very courteous and professional.. We would highly recommend Jordan's.
8 years ago (12-02-2018)

From our first visit where we were approached and were offered help we were pleased that we were left to ourselves when we explained we were just looking. After finding a unit we were interested in the associate was congenial and professional as he helped us with all the details. Our second visit was a good one as well where the associate swiftly and professionally walked me through the no interest offer and described delivery and the protection plan which we purchased at a reasonable price as well. The delivery process could not have been better! We chose the day of the week and Jordan's contacted us with the details and time of delivery and they followed through with complete exactness! RIGHT on time and setup to complete satisfaction!
8 years ago (21-01-2018)

I am so glad Jordan's has come to CT - an immense improvement over our local Pilgrim's Furniture - would highly recommend. Excellent selection, great quality....and now for all the other pluses: 1 - The sales people there do not hover or chase you around the store 2 - Considering they had to deliver from a good hour away from New Haven the delivery charge of $58 was extremely reasonable 3 - Delivery process was excellent, kept up to date 1 week out and 1 day out. Also received a call 30 minutes before they arrived 4 - Deliverymen were courteous and friendly and very careful not to hit our walls. They set up and plugged in everything - did not have to do a thing! Highly recommend. Even though it's an hour drive for us will absolutely be back for every furniture purchase.
8 years ago (02-01-2018)

I shopped at Jordan's in New Haven and had the best experience from start to finish. Jon in the sleep lab took the time to find the best mattresses for my sons, explained the differences in the type of mattress each one needs and made sure I was comfortable with the price. Delivery of the new beds and take away of the old beds happened less than a week from purchase. The 2 guys that came to deliver were polite and respectful of my home and also very efficient, getting everything in and out very quickly. Good job Jordan's!
8 years ago (09-02-2018)

Really enjoyed the experience of the stores in all facets. It was easy to navigate and find what I wanted immediately! The people are the floor were knowledgeable and helpful, but clearly on commission basis without even asking. Not pushy and genuinely helpful!! I also tried the ropes course which was fun even as an adult, but be prepared for the kids knowing how to do it better than you!! I plan on going back to purchase a couch for sure!
8 years ago (17-02-2018)