Island Way Sorbet

The taste is amazing, they are using fresh fruits I loved passionate mango

Best juice place in the mall. Love the customer service and the quality they provide.i love shakes and smoothies and this place is ny go to place. Must visit

Omg the tropical green smoothie is absolutely delicious. The cashier advised me to try it and I loved it

Consider this as a constructive feedback regarding the customer service experience at this location. Island Way Sorbet has been a delight for all of us and the brand has done well in all the locations. Brand owners invest a lot in maintaining the product standards and quality but at times Poor customer service can affect and impact the experience which brand expect their customers to have. I have experienced this at Island Way Juice & Sorbet location at Vaughan Mills this week. Workers needs to have adequate information about the product and also to understand the customers requirements . I asked the girl behind the kiosk about the menu items and especially for the most popular ones as I was considering to have Island way Sorbets for a corporate outdoor event. She lacked clarity on the product , prices and attending the customers properly. Each topping is extra to the listed price for the products, so I wanted to know the price. The girl responded that if I am looking for a cheaper option I can go with a particular smoothie . I asked questions about each item to gain an overall understanding of the product. There wasn’t any greetings and basic courtesy but unfortunately it wasn’t there . I could understand that the attention could be divided if the kiosk was busy but it was not. Raising all these points as it is critical for the brand reputation. Providing this feedback to the sales team to improve on the customer experience . Product quality was good and I will reach out to the business team for my requirements . Due to the pandemic, Retail industries have had a major setback already and good customer service is very important .

Its a must to have a drink at this place. Healthy and fresh. Thank you as always. Well recomended

Best Quality,amazing staff. Everyone should try it specially Passionate Mango

The hidden gem of Vaughan Mills! My wife and I have been here 2 weeks in a row and we have not been disappointed. Staff and service is amazing. They are very accommodating to your needs and even let you try your order for accuracy before serving! Whether you need that boost of energy while holiday shopping, a nice cold refresher, or even simply getting your daily fruits in for the day..Island Way Sorbet is the way to go!

Good selection and taste. The price could be bit better or size larger. Overall pretty good juice smoothie

Best smoothies and ice cream in Vaughan Mills! My favourites smoothies are mango colada and the green one and in terms of ice cream I like the most that one with coconut.You can also find there a very friendly and nice staff and if you are not decided what you try, you can ask Daniela for some help

Delicious juice.. Had the mango cada with mint topping, simply superb!

Directions to Island Way Sorbet with public transportation

---