Innovation Physical Therapy | Namao

I see Nelson for Physiotherapy. I find him very knowledgeable, friendly, and caring. I find whenever I have an ailment he is able to fix my issues. I always end up leaving treatment feeling so much better. I like that he takes the time to explain the treatment. I really like his approach to treatment by using a variety of techniques including massage, manipulations, modalities, exercises, and needling or acupuncture. I find this is the best approach in treatment. I have seen a number of physiotherapists, but I haven’t found the relief I get from Nelson using his multi techniques approach. I would recommend him to anyone!!
7 years ago (20-02-2018)

I was treated by Kamal at the Riverbend office for a knee MCL issue. He was very professional and considerate in ensuring the treatments I received started off at the right level and increased in intensity at an appropriate frequency. He also offered many do-at-home ideas and suggestions. The front desk staff were always kind and courteous. Would definitely recommend Kamal and the Riverbend office to others.
7 years ago (10-03-2018)

Not at all a good experience for me. I went in thinking i was going to get a decent massage to loosen me up a little and thats what i asked the guy for..
8 years ago (20-12-2017)

Was just contacted because of a missed appontment and would be charged 50 dollars for the missed appointment. I explained that the reason why I missed the appointment is because I was not feeling well and literally have had little sleep due to recently having our second born child. I simply forgot the appointment, but the receptionist I spoke to absolutely had no compassion and simply treated it as a to bad so sad situation. Holiday season or not respect and compassion should be a basic business practice. Will not be doing business here any further
8 years ago (22-12-2017)

Physiotherapy experience pleasant and professional. No complaints here. Physiotherapy, however, is a costly medical treatment even with extended health benefits. The office made no attempt resolve an easily preventable billing issue and instead offered this piece of advice: "it is the patients responsibility to know their own coverage". I share this advice to you now so you don't face the same problem. And it is for this reason I cannot comfortably recommend receiving services from this location.
8 years ago (10-03-2017)