Hue Spa Detox Clinic

I used to go to the old location and after moving back to Toronto, decided to try it again. It was the WORST massage of my life - and I have gone for regular massages over the past few years- both RMT and non-RMT. The girl was nice but: 1 The massage was very aggressive and painful - it was obvious she had no technique and NO idea what she was doing. Half the time I felt like I was being prodded. As a physician, there were some maneuvers that seemed almost dangerous - such as using a towel to stretch the neck...it was just clear the masseuse had absolutely no experience. It was extremely aggressive - I had no idea a massage could ever be this bad. Honestly, I had no idea what she was doing most of the time, it was the weirdest massage in my life. 2 I thought at least I could relax - but no. The massage chair was horrible quality and flimsy, and MOVED every time she was massaging me from the left side - it was wobbly. 3 I had neck pain prior to the massage, and left with pain that was way worse - she spent way too much time in one area, and again had absolutely no idea what she was doing. Price was $76 total for 1 hour - it was so bad, I thought about leaving mid-way through. Please AVOID.

Worst massage ever, it was for one hour and for the first time ever in my life I had to get up and leave after 20 minutes. The lady is twisting each of my fingers sideways and it still hurt now. one handed massage at the same spot for 5 minutes. Full body weight on my spine with her elbow and wouldn't stop even after I ask her to, she said this is part of the routine. Just a torture, and of course no refund! Felt nice and relaxed yea right!

They have a STRICT 24 hour cancellation policy. I called to cancel 23 hours prior to my RMT appointment because I was stuck in a meeting - no they couldn’t cancel because she already told the massage therapist about the appointment! After I asked a few times she agreed to ask for an exception. Then I arrived at my rescheduled appointment. It was average. I didn’t tip because it’s a RMT. She asked me why I didn’t tip. Overall negative experience. I won’t return.

Amazing service and staff. One of the best spa clinic that I went for the past few years. The staff are very friendly and approachable. The staff will explain everything along the way on what they are doing and what you should do at home to improve your skin or how to take care your body. The clinic is clean and you will feel at home whenever you go inside. 100% recommend to get their facial and massage services!

WORST MASSAGE EVER! This massage was the WORST one I have experienced, and I spent the majority of it contemplating walking out during my service. The only nice thing I can say about this spa is the massage therapist who served me was very friendly but that is it. From the moment I walked in, it was a bad experience. The receptionist snapped at me for not taking my flip flops off I never saw a sign nor expected to take my summer shoes off when it is dry and nice outside. I bought the 60 minute Detox Body Massage on Groupon. They explained to me what would be involved in the procedure and what body parts would be massaged. I asked if they could leave out my arms, hips and upper legs as I do not like to be massaged there and was told they can't customize, and if I wanted it left off, I would forfeit the time, which I found most frustrating and didn't leave a good impression as a new customer. What also struck me as unusual was they never asked me to fill in any forms regarding my details, areas of discomfort etc.. I was directed to the waiting room which was very bland, there were no drinks on offer, let alone water, and there was a sign on the wall stating they "decline requests of any form of sexual or unprofessional service". This sign was also in the room - something I have never seen in a spa before, and started to make me question what kind of spa I was in. When I got to the room it was very boring and empty bar for 2 massage beds. Every massage I have had in the past has a warm inviting room with a warm inviting massage bed that looks clean with fresh towels and blankets. Instead this had a flimsy piece of paper, with a thin worn out bed sheet on top. Even stranger, there was no equipment in the room - no gels, lotions, hot stones etc... that you would normally expect to see. To make matters worse, a stained pillow was brought in to prop my legs up. The massage was the oddest one I have ever had. The lighting was very bright and was never turned off during the massage. For the first 45/50 minutes the therapist kept the bed sheet over me and massaged me through the bed sheet. No oils were used. The massage itself was her pressing down for a few minutes at a time with her elbow or finger on a section of my body, with no rhyme or reason behind it, to the point where my bones were being massaged rather than my body. The Groupon included a hot stone massage. For the first 10 minutes of the hot stone massage the therapist placed them on my back in a line, with the bed sheet and some additional towels underneath them, so I actually could barely feel them at all. It was only at the end, that she used them on me for a few minutes with some oil. But instead of massaging me she just skimmed her hands along my back. The Groupon also included aromatic oils - they never materialized in the session. When it was finally over, I stood up, and felt so sick and dizzy from the massage it took about an hour to recover. The receptionist asked me how my service was, and I replied strange. Rather than ask why, she laughed in my face. Very professional! I would avoid this place at all costs!

I generally never leave reviews ever... but this is the worst massage I ever received. I got a 60 minute massage with hot stone. It was my first time trying the hot stone and that was enjoyable but however, very short. I'm certain I spent majority of my time getting elbowed in the back. I requested for more strength, and it wasn't given. There was barely any hand use. I felt like I spent at least 45 minutes with an elbow in my back that didn't move. The whole time I was there, I wanted to speak up but I couldn't get the courage to ask her what she was doing and why there was no movement even with the elbow on my back.. so I guess that's on me. I go for massages once every other month, and this has been the worst masseuse I have ever received. Maybe the other masseuses are better, I'm open to going again but will NEVER EVER recommend this girl ever. Be careful who you request for or who you get when you go :

I was just giving my 5 stars with no comment but now feel like I have to after reading some reviews, I too bought the Groupon deal first and have been offered another deal after my massage that I gladly accepted The terms were clear, if you lose your code you lose your massage, it's not to be rescheduled or refunded! My masseuse was Tina, and she was extremely knowledgeable and professional, I recommended her to my wife who is going this Wednesday. Those complaining about the elbow doesn't know what a deep tissue massage! Buy the massage that's convenient for you not just the cheapest offered!

Always consistent with the quality of massage and very good availability. My favourite massage place

I have been a client with this Spa since last year. All staff members including manager are very courteous and skillfully with their job. Every time I visit here I feel very comfortable and 100% satisfied. Definitely this Spa is one of my favourite place for great massage. I will never hesitate to recommend you this place and it deserves 5 stars.

Got the 60 minute detox massage from Groupon. The massage room wasn't very nice, it was just a small room and a flimsy bed so I was worried about the massage. However the massage ended up being great. The girl who massage me used lots of pressure which I loved and the use of stones were very nice and relaxing. They mostly massaged my upper body, neck and shoulder which was perfect for me since I have chronic pain there. Nice and friendly receptionist as well. However the room was pretty cold. Because the weather is getting colder, you guys should turn up the heat in the massage rooms. I was really cold after the massage. Otherwise, great place, great price, will be visiting again!!