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BMO Bank Of Montreal
68 miles
This isn't a bloody BMO branch, it's just an ATM inside of a Safeway. False advertisi...
Not really a problem with this particular branch. But I was never able to reach the branch over the phone. Ended up talking to HSBC call centre. They said they were to forward message to the branch for appointment setup. Waited for a week and nobody called. Emailed my Relationship Manager and the email got bounced back. HSBC has some sort of stupid policy that blocks email from clients. The whole HSBC system is simply ridicules, making things very inconvenient for clients!!!
9 years ago (31-01-2017)
Worst bank experience
I do not know why a bank manage says that the people using ATM are not their customers after i got ticket, and when i want to open an account, he said why, and ask the reasons to stop me from doing that indirectly. when i wanna get a account, every other banks show their enthusiasm, HSBC real shows their special. will never have business with it, and will share the experience with my friends.
9 years ago (21-12-2016)
Very detailed service! I had oversea account in Hong Kong and forgot the password, I ask if they could help me. HSBC on Kingsway was kind enough to call Hong Kong head office for me and authenticate and got my user ID and password for me. I didn't even have an account with them yet. That is outstanding service! I open an account with them afterward!
9 years ago (17-10-2016)
This Branch is the worst. They wont even answer the phone. Terrible Bank.
9 years ago (16-11-2016)
The customer service here is terrible! I have left 4 voice mail messages to staff over 4 days and no one calls me back. And I have an account there!!!