Reviews, get directions and information for Hilton Garden Inn Saskatoon Downtown
About
At Hilton Garden Inn®, we believe travel can and should be a positive experience.
Story
Contemporary conveniences and ambient flare meet in the heart of downtown Saskatoon. Indulge in a handcrafted lobby latte, chef-inspired plates and locally-sourced classic cocktails in our inviting social spaces. Retreat to the quiet calmness of your room with the city as your backdrop. Awaken refreshed to experience our world-class Ultimate Breakfast Buffet™ and award-winning hospitality. To find out what Hilton Garden Inn can do for you, visit www.hgisaskatoon.com.
Address: 90 22 St E, Saskatoon, SK S7K 3X6, Canada
Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours
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Reviews
My first stay was great. My second stay was great.nChecking my bank statement after the second stay was the problem. Phoning to try and resolve is a pain. I couldn't find a number for the front desk. Their receipt said I was wrong, so they told me there was nothing they could do.nI posted a review right here. They looked a little deeper in their records and found I was right.nThey're supposed to be sending me a cheque for the money they owe me. I'll add a star today and add more when I receive my cheque.
Breakfest was awesomenWish pool had watersidenShower to the pool which was awesomenStaff was okay couldn’t do muchnNo running, no mini sticks,nMohamed the staff worker was insanely awesome which is the reason I’m leaving a 5 star review. Thank you Mohamed
We stayed here for 2 nights and never had a good sleep because the other rooms were loud and pillows were very uncomfortable. Cleaners were loud when cleaning, outside noise was terrible... We really didn't get a good rest while staying in this hotel!nPoor customer service, staff never smiled. Didn't get a greet and thank you during check in and check out. You wouldn't want to speak with them again even if you need something because they were very unaccomodating. Will never book here again!
DO NOT STAY HERE UNLESS you want your credit card to be charged numberous times for same room. I stayed here 6 months ago, and my credit cards are all valid and am still having them putting additional charges through on my credit card yet today!!! They just run additional charges through without a phone call and without an invoice. UNACCEPTABLE AND UNPROFESSIONAL. Their accounting department is screwed right up!
Way below my expectations of a Hilton... drilling noise and construction dust seems be be everywhere which is scary with someone posting a review about asbestos in the hotel. , who's keeping up with cleaning the place??..also strong chemical smell on the floor and the room. security was poor with shady persons hanging out in the stairways and walking the floor. Barely saw a few staff who seemed to be trying their best with the construction noise and issues. Asked to speak with the GM or a manager and was told there is none and never got a callback. Really great location right across from the mall tho.