Heartland Toyota

I've always gotten good service and value from these guys for my toyota-specific car troubles.
7 years ago (15-11-2017)

This dealership is amazing, particularly the service department. They go above and beyond on a regular basis and always provide great service at reasonable rates.
8 years ago (10-09-2017)

Was here on Saturday with my grandmother and although we didn't test drive anything. Being honest we are the type of people to have a budget and do research to know what is available within that budget. Hank who was the salesperson that was helping us was excellent. He was honest and genuinely helpful. He wanted to help us look at all the possible options to get the best vehicle we can for what our budget is. He at no point was Hank pushy or rude and was very understanding that we were comfortable within our budget and never pressured us to look at something that was over which was refreshingly. He was simply great! Will for sure be back!
9 years ago (07-11-2016)

I was in market for a pickup truck for 10 weeks, and I contacted a number of dealers online and by phone. However, most didn't appear to take my interest all that seriously. Some went days without responding. Many never followed up after the initial contact, which I found shocking! Gerald Overton, the general manager at Heartland, went above and beyond in my view. He reached out right away and took lots of additional pictures of everything I asked (one dealer wouldn't give me pictures after I inquired 3 times!), handled all the details promptly and professionally, and basically acted as my eyes and ears on truck that was 800 km away. When I flew into Williams Lake, product advisor Mike Fochuk picked me up at the airport and went over basic details during our drive to the dealership. Into the business office with Renee Rogers, another standout pro in the car business. ICBC runner was there promptly, too. Then Mike went over all the operational features and paired my phone and music, so I'd be all set for my drive back to the Kootenays. If I wasn't such a chatter box, I bet I would have been on my way in under 40 minutes. In any case, I highly recommend Heartland Toyota. Solid folks and processes, totally transparent and no ambiguity or monkey business. Plus, you can't go wrong with a Toyota product, new or used.
8 years ago (25-07-2017)

Bought a pre owned Prius and its been the best car I've ever owned. Great sales team too
8 years ago (08-06-2017)