HealthPoint-Auburn Medical

I have used Healthpoint for years. My doctor is good, that's not why I gave it 4 points. I have found it difficult to get in to see my Dr as quickly as I need to see her. The receptionist are all very sweet people. They're helpful and friendly. They speak Spanish and English. The nurses are friendly and knowledable. I have seen other Dr's also who helped me. They have patients of all nationalities, I believe that they will get a translator if they need it.
8 years ago (09-11-2017)

Besides some of the front desk personal talk to patients like they're idiots, I love my Dr and few of the front desk ladies who've been there since I started going. You should check out your recent hire personal staff been going there over a year never had an issue two of them made me feel really uncomfortable and this was recently..
8 years ago (04-11-2017)

The staff there is very nice. They accept my state insurance. The offices include pediatric, dental, lab work and a pharmacy.
8 years ago (07-10-2017)

I came in after 4 years of not going to the dentist and the front desk people were actually very kind and fast and very informative. I was nervous after reading some of the other reviews but I actually had a great experience. The only down side was that I left my earrings behind after getting an X-ray and when I called they were unable to find them. They were not fake earrings so I lost out a couple hundred dollars. Don't know if I will ever really get over that but people make mistakes and I don't believe they did it on purpose. When I came in for my next appointment I told the front desk and she told the office manager and they had me come back and talk with her as well. She apologized and was very kind. So then I went in for my cleaning and had a great experience with the assistant and the doctor. They actually listened to me and did a great job. I will continue to go here and hope to keep having great experiences. Thank you!
8 years ago (28-04-2017)

Great people! I love the care and consideration I received when I was here for my outpatient surgery. Nice clean and convenient location too.
8 years ago (19-05-2017)