Habitat For Humanity Niagara & ReStore

Tina went above and beyond when I inquired about an item. Since it was a bit of a drive for us - I wanted to make sure the item was exactly what I was looking for. Thank you Tina! Picked up the item on Saturday and the staff was amazing to deal with. Wife and I walked around the store as well and had to hold her back as she wanted to buy that vintage looking sewing machine :DnnThanks again to this team! Most esp Tina!

I i’ve been donating and shopping at the Restore for many years, but I have to say my last visit was really disappointing. I pulled up with a trailer full of furniture ready to donate but was not really greeted but more insulted with the observations from the two guys running the donations door. Instead of a thanks for bringing this by and I’m sorry, but we can accept this for this reason they walked around trailer pretty much insulting everything I was donating. They did accept everything I was donating, but the experience for me left me feeling rather angry and insulted. I really will question whether I return. A bit of customer relation training mixed in with a dose of gratitude would be really nice and leave your customers feel good about donating.

It was affordable months ago but items are now a little pricey.nUsed chairs are $20 each.nHope they will make it affordable so people who need second hand building supplies & furnitures can buy it & use it in their homes.nThe girl on the counter who decide the price of an item, is rude & she priced an item so high for a second hand furniture $125 for a small hutch.

Can't believe the contrast between the St. Catharines store and the Fonthill store. Quality and prices are far better at the Fonthill store. Seems like all the stuff in St. Catharines is old and tired whereas Fonthill has more quality products for better prices.

Very nice people who work there. Very helpful. Great prices. I would recommend anyone who needs household furnishings to go here.