Hôtel et Suites Le Dauphin Drummondville

I was given a room that was out dated, hard as a rock bed to sleep on and when I asked the réceptionniste for a different room, they had none left. I wanted to check out and sleep in my car! They refused to give me a refund or even partial refund.nWould not stay here ever again.

The room cooling was problematic, requiring multiple staff interactions they set the target temperature from the front desk even after changing rooms. A ludicrous environmental setup! ... but they did set the temperature for us. The key card settings seem to last 12-24 hours is all.

Our first night of an Ontario to Nova Scotia road trip. Nice room, comfortable bed, great shower.

A very old hotel that definitely needs some improvements and upgrades to bring it up to 2023 standards, however it is more than functional and there is a very good selection of channels on the TV with decent amenities.nnThe rooms themselves are large and comfortable but everything has a feel of something that is a bit old. I do appreciate that there is a section of the hotel that is designated as a quiet area so that the rooms there theoretically are not for people who want to make loud noises at night.nnFree parking, no breakfast included, there is a McDonald's conveniently located right across the street.

The location is very convenient in the city - however the city is fairly compact so as long as you're on that side of the highway everything is within 10mins. The hotel is nice - it's been updated - and the restaurant is very new. Of the two hotels I've stayed in the city I notice the trend is for hard floors vs carpet in the rooms. My room also had split toilet shower in a room and the sink/vanity in the main room. The arrangement was fine however it lacks bright lights like you'd expect in a modern bathroom. In another room there was a lack of bedside lamps only small pin point reading lamps of which half didn't work. Room was clean. The hotel is a bit spread out so you park around the building and access with your key card to the closest door. The restaurant serves main meals including breakfast - at the time of booking you can include it or not - there's no buffet grab'n'go. It is yummy however pricey. No issues at check in or check out. You need to go to the front desk to get an itemized bill though I find it's a pain doing expense reports because the amount of final bill on the invoice doesn't match the amount charged to your card if you are a meal here if you pay directly with the same card as the room. Internet had to be re-signed in every day.