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Reviews, get directions and information for Grill Room at Kirby House

Grill Room at Kirby House
"There is no substitute when a premium steak is the only thing that will do. Welcome to The Grill Room at The Kirby–Grand Haven's only boutique steakhouse. The steaks are locally sourced, expertly seasoned and grilled to order. The menu is rounded out by an ample selection of chops and seafood including fresh line-caught fish. The wine cellar is extensive. The knowledgable staff will help you select the perfect bottle of red or white to pair with your meal. The room is warm with rich Tuscan tones, exposed brick and classic details. The Grill Room is a unique space within the confines of The Kirby House and unlike any other dining room on the lakeshore–steakhouse, wine bar, oasis..."
Address: 2 Washington Ave , Grand Haven 49417, MI, US
Phone: +1 616-846-3299
State: MI
City: Grand Haven
Zip Code: 49417


Opening Hours

Friday: 17:00-22:00
Saturday: 17:00-22:00


related searches: Kirby House Grand Haven menu, Snug Harbor Grand Haven, Grand Haven restaurants, Kirby Grill menu, Snug Harbor Grand Haven menu, Grill Room Grand Haven, Anna's House Grand Haven, Kirby house Saugatuck
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Reviews
Meh overall. The cocktail and dinner menu looked good on paper, but failed to deliver. The cocktails were OK, but not particularly well crafted. The steak was overcooked. The staff were accommodating and friendly.
If you are looking for stellar service, relaxing ambiance and fine dining, The Grill Room is the restaurant to look to within the city of Grand Haven. Ben has taken care of our family there for years and provides the careful, curated experience we appreciate when escaping from a busy world. Perfect for special occasions, business dinners, gatherings, and every day.
The food was average for what we paid, over $100.00. And we eat out a lot. I don't mind paying for good food and good experience. Atmosphere was nice but the food was very underwhelming. Parking: Within walking distance
I requested the Grill Room when my husband said we are invited to dinner by a company he does business with. I would have preferred to email them this experience but their site is down so it will go in a review. We arrived on time to find one of our guest at the table already. He had not been waited on.We sat and had to wait longer than we should have to get a waiter. I have dined here in the past and had great food and service. This was not what I expect for the prices.We finally got drinks and ordered a couple of appetizers they came we shared them around the table. The mushrooms were inedible, too salty to eat. he took them back to the kitchen and came back to report we were right and they would comp them or get us something else. Then we we ordered a bottle of wine 3 of us shared the bottle others got other drinks. The waiter removed all the other wine glasses. Hello more of them wanted wine with the meal, so he had to go get more glasses for the table. The service was lacking unlike when we have been there before. I find no excuse for this we had a reservation not like they didn't know we were coming 2 of our party were sick by morning after eating some of the sea food. one a pregnant woman On the upside the steak was wonderful, and my vegetarian dish real good. The muscles for appetizer also very good. Service this night not so good .
Great atmosphere: Below average food. Each of the three servers that we encountered were in soiled uniforms that looked like they had been retrieved from the hamper. The service was pleasant if not attentive. We ate in the bar area and the server was spread across too many tables. We ordered a pair of blood orange Margaritas. We had them a couple of weeks earlier on the Kirby side and they were fantastic. Tonight they tasted like air freshener. The bar manager offered to add a splash of OJ to fix it and admitted that they struggle to keep the mix consistent. He seemed sincere in his attempt to provide good service. The crab cakes were a huge disappointment. They had been re-heated and were soggy without a hint of crisp on the outside. The calamari appetizer was decent. The calamari were tender, but the canned tomatoes drug down a good attempt. The bread was somewhere between room temperature and warm. It had been frozen and reheated which gave it a mealy texture. I really want to like this place, It has a nice atmosphere and great location. K2 upstairs and cold beer are a better option.
Made reservations to celebrate an anniversary. Host and server welcomed us by name and wished us a special evening, and that went a long way. Service was excellent- with an appetizer, there was a steady stream of tasty food. The lady ordered a NY strip and i ordered the filet, which was divine. Pricey but well worth the investment. Will be coming back if we ever find ourselves in the Grand Haven area again.
Thinking I would support a local business and treat my wife and children to a fine dining experience, but this was a major disappointment. Walking into loud music and our waiter showing up in sneakers, jeans and a tee-shirt was a sign of worse things to come. My son ordered the Valentines weekend special, a medium well beef tenderloin with grilled shrimp, asparagus and potato. The food arrived slightly cold, my sons steak was raw and cold in the center and it was covered in caned minced garlic. The waiter could tell we were not satisfied with how it was cooked and also commented that it was not cooked. We also asked for drink refills at this time. They took the beef and returned it "refired" and still not medium well. After that we only had seen our waiter toward the end of the meal and never recieved out drinks. The manager stopped and commented that she yelled at the chef several times and swears that they can cook a steak. She went on to say that she would keep yelling at them. They did credit one of our meals, but the experience was so bad that we will not be returning.
Hoping to treat my bestie to a great experience but our server spoiled it. My companion is a type 2 diabetic who was having a low affecting his vision. I asked for a quick bowl of soup ... it took a precious 9 minutes & a second request. It was finally delivered with attitude. We were not asked if we wanted another drink until the dishes were being bused. It’s an old favorite but so disappointed. LOTS of attitude.
Their website gives no info on the Grill Room menu so I had to call for details. Very limited offerings, 3 entrees, 1 salad and 1 appetizer so was apprehensive. Pleasant Surprise the food was really good. Service also excellent. Give them a try, you will not be disappointed. We need to support our local businesses. .
We had our annual trip to Grand Haven this weekend and went to the Grill Room Saturday nigh . Something is wrong with The Grill Room!! Service as fine, but the food has gone way, way down hill. 50% of the mealsfrom a group of 12 were wrong or tasted not good. Staffing is not as it should be and they run out of mushrooms on a Saturday night at a steak house! I really hope they get it fixed and back to their normal good restaurant!!!
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