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Reviews, get directions and information for Great Harvest Bread

Great Harvest Bread
"We are a scratch made bakery where we begin by milling our own wheat on site. By doing this, you get the freshest and greatest nutritional value in our breads. We use no preservatives in our products and only the simplest ingredients that you can pronounce, the way baking should be!"
Address: 603 Genesee St , Delafield 53018, WI, US
Phone: +1 262-337-9023
State: WI
City: Delafield
Zip Code: 53018


Opening Hours

Monday: 06:00-18:00
Tuesday: 06:00-18:00
Wednesday: 06:00-18:00
Thursday: 06:00-18:00
Friday: 06:00-18:00
Saturday: 07:00-16:00
Sunday: 09:00-13:00


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Reviews
I typically LOVE this place. I go a couple times a week. The baked goods, sandwiches, free samples and friendly staff are all so wonderful. You even get a coffee, bread or sandwich card to get signed to pave your way toward a free item. Plus Colectivo Coffee which is always the way to go! The atmosphere is inviting and it’s a nice spot to sip your coffee or enjoy a book. My only drawback is one of the staff members older, wears bandanna usually seemed annoyed with my order. I asked for oat milk in my frappe instead of the usual milk they use. He essentially rolled his eyes when I requested that replacement. He also didn’t add caramel and put in hazelnut instead. My frappe also came out not blended and tasted like sweet milk. There was not the 2 shots of espresso added like advertised. It was a disappointment to say the least and I felt like if I spoke up he would be even more annoyed, so I didn’t. Which is why I’m leaving this review so they can hopefully work on training with this drink. But it truthfully is a 5 star place 90% of the time!
This place is just plain special. The staff is friendly and outgoing and genuine. They greet you so warmly with samples in hand. Delicious coffee, bread, and food.
Food: The fresh bread and scones were delicious! I asked about biscuits and the cashier referred to the scones so that was confusing, BUT the ham, chive and cheese biscuit was sooooo good! Service: That being said, the cashier lady was off putting - somewhat sarcastic and a little rude and one of the ladies putting the loaves of bread on the rack wasn’t wearing gloves. However, because the bread and biscuits were so delicious I will give this place another try. Atmosphere: I’ve never been to this place, so maybe people are aware, but it really doesn’t offer much for seating, which gives me the vibe they want you to order and leave.
Previously I had rated this shop with five stars. Though I'm not from the area, we visit Delafield every so often, and we almost always pay a visit to Great Harvest. Today I am changing my rating to one star because it seems the customer service/training of the employees is slipping in a big way. I arrived with my family, got everyone situated at a table, and then went up to order on my own. I ordered a latte for my husband, some scones for our family to share, and a smoothie for myself. The person taking my order seemed pretty aloof, as he had for the customer who had been ahead of me in line. No eye contact, no indication that he was focused on taking the order. He seemed to struggle to understand what I was ordering in regards to flavors/sizes/amounts. In itself, I didn't find this to be a big deal. We live in a big world with neurodiverse brains, so I tried to shrug it off. When I asked for the smoothie flavors, he told me they only had strawberry. A bit disappointing to not have flavors to choose from, but strawberry is nice, so I ordered a strawberry smoothie. Well, the order came out bit by bit. And finally this gentleman came out with a smoothie cup that was quite obviously only half full. He explained that they had run out of the smoothie mix that was a bit sad in itself to learn there was no real fruit in the smoothie…more like a slushie, and they'd only had enough to fill the cup halfway. He said, "I hope that's okay." A bit shocked, I nodded and took the smoothie and looked to him to see if he would offer a refund or something else to make up for the fact that I was out half the cost of a smoothie. No, he looked at me awkwardly and scurried back to the kitchen. The "smoothie," I then realized, was not well blended and had huge chunks of ice that didn't even fit in the straw. And it didn't taste much like strawberries or even anything sweet. I would say maybe they had half the usual ice in the blender already before they realized that they only had enough of the mix to make a quarter of the smoothie. Or maybe they were trying to stretch the mix to make enough smoothie to pass. I was pretty perturbed, but I didn't want to spoil our rare day out together by wasting time arguing about getting my money back. But I felt I should leave a review now because the owner and potential customers ought to know that this is how things are being handled by at least one employee there. My hope is that the owners see this and perhaps work through some additional training to better equip their employees to handle negative situations with customers. And…I would say that based on what my husband later pointed out to me, it might be good to remind employees not to come to work under the influence of any drugs which cause severe distraction at work.
Excellent cinnamon roll. The right texture dough well proved. High quality cinnamon spice balances the sugar. One roll could feed 4 people and every bite will taste just right.
OMG! I walk in to get an Almond Poppyseed Scone for my sister. She loves them! I'm looking at the items available and a gentleman behind the counter hands me a nice slice of warm, just baked Asiago/Parmesan bread. I told him that I love Asiago bread! This did not disappoint. I bought my sister her scones and bought a loaf of the fresh baked Asiago/Parmesan loaf. Took it home and my husband and I ate the whole loaf in two days!
The owners response to my concern about the dirty chairs was not nice. He asked if I thought the bread/food was a one-star rating as well. No concern expressed about the very dirty chairs. That says a lot; a clean restaurant for customers apparently is not a priority.
I wish we could give both the Delafield and Oconomowoc Great Harvest 10 stars... We worked with these locations to help with all of the baked goods, deserts, sweets and wedding cake for my wife and I at our wedding this past November... They were amazing to work with, super accommodating, they had amazing ideas and listened to everything we had asked for... What they did was beyond perfect and we would recommend both or either location hands down! They made every aspect of what we asked absolutely perfect and had it at the venue and ready to go without any stress on our end! Our guests LOVED everything they brought - we heard it over and over throughout the evening! Thank you guys so so so much!
I’ve traveled the world, eaten at some of the best restaurants money can buy. Not much impresses me, but this, this place is something special. When I bit into my panini euphoria took over my body. I love you Great Harvest Bread, never change.
What an amazing place! The smell of the bakery is so powerful, the food is great and the service was absolutely fantastic. Thank you!
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