GoodLife Fitness Kelowna Capri Centre

My experiences were entirely positive with this Club. The staff were second to none in terms of courtesy and professionalism. The 60 or so cardio machines were all in excellent condition. The members treated each other respectfully. It gets busy at certain times, but that is because the club is good value. I’ll return when I move back to the area.

Unfortunately a pretty bad experience with this gym and GoodLife service experience. I put my membership on hold with the understanding I could pause it for up to 6 months, but they continued charging me throughout that time. I spoke to several people on the phone who never once told me I would be charged. I called to get a refund and cancel my account; the customer experience agent originally told me I could be refunded without a charge, and then called me back to say I couldn't and that my refund would be going towards cancellation.nThe whole thing has been incredibly frustrating and I would not recommend spending your money here. Support local!

Awesome facility with great access and equipment. I always have a great workout here. It's a combination of the vibe of the gym, the patrons but most importantly, the staff. They always get me hyped up and excited. Especially a guy named Johnathon shaw, he's got great energy and great customer service. You guys have some real gems here

One Hack Squat machine for thousands of members! Other Canadian locations have two! Not a 24 hour gym for $90 a month like the other locations across Canada is a rip off! No Hoist Equipment like all the other locations across Canada either! Get with the other Cross-Canada locations already!!! We're tired of the excuses and delays!!!!! Even Regina compared to Kelowna, has two 24 hour locations!!!!

Ive been a GoodLife fitness member for couple of years now primarily because it is practically the best in Kelowna in terms of the machines and areas of workout.nBut it is not that clean, lots of shirtless people here and there, tripods and cameras everywhere are what I hate about the management of the gym.