Gateway Parking Ramp

I work downtown during daytime hours 6-4pm. This is easily the best priced ramp in the area of where I work. However, don’t let that fool you! I’ve contributed a lot of money for daily parking in this ramp. I made the poor choice to park here on a Sunday for work, during a Vikings game.. thinking that parking at 5:30am I wouldn’t be paying the event parking rate- as most other ramps in the area won’t charge you the event rate if you’re parked there 3 hours prior to the event. WRONG. After calling and speaking with several people they were not willing to work with me at all, and I ended up paying the $25 dollar event rate instead of the $3 weekend rate. They’re not interested in keeping their customers and are only trying to make their money! I’ll pay more to park elsewhere!
8 years ago (21-11-2017)

What a scam! I parked their for the concert which was at US Bank stadium and they put a sign out "Event parking - $15". I parked there. When I exited the machine was showing $20 and a guy who was at the exit said it only shows $20, but it will charge you $15, like there was some issue on changing the amount. I asked for the receipt and he said there is no receipt I can get. So, I left and guess what, few days later checking my credit card and I was charged $20!! So frustrating! I called the number and I got transferred somewhere else and obviously nobody answered there, so I left a voicemail and nobody called me back. Really? Is this how they do business nowadays?
8 years ago (02-08-2017)

New gates installed. Easy monthly parking system. Have card on file for payments
8 years ago (21-09-2017)

Recently upgraded payment machines, skyway connected, two entrances and exits, occasionally gets very backed up due to traffic outside the structure.
8 years ago (05-11-2017)

I seldom park downtown, but do park in the Guthrie ramp when attending the theatre. I had a business appointment at 500 Washington, so googled Minneapolis parking. I clicked on the icon for the Gateway ramp and saw the positive reviews, as well as the rates. I parked in the ramp at ll:15 this morning and exited at 12:32. When I made my credit card payment for the one hour and 17 minutes that I was parked, I was charged $20.00. I thought there must be some mistake so I called the posted phone number and was transferred to another person where I left a message. I did receive a call back and was admonished for not going to the Allied Parking Inc. website, which I was told gave the correct parking rates. How was I supposed to know to go to a website for a parking company that I've never even heard of? According to the woman that I spoke with, it was my error for going to the wrong website, even though I informed her that the website I was directed to was for the Gateway ramp and posted rates 1-2 hrs for $8.00 etc. Obviously I will never park there again!
8 years ago (21-06-2017)