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Reviews, get directions and information for Garden City Cabs

Story

We utilize a 21st Century automated trip reservations system, to better retain and serve all our valued customers.
Our Computer Aided Dispatching System integrates telephone order taking, internet advance booking and automated computer processing, so that Garden City Cabs of Richmond Ltd. provides first rated Taxi service to all our customers.
One of the most important factors of our success is our commitment to provide the highest standard of customer service.
Garden City Cabs management team consistently monitors the fleet of vehicles and the driver’s performances to ensure that our customers receive world class safe and courteous Taxi service.
Garden City Cabs of Richmond Ltd. is a Taxi Company that is evolving to use environmentally-friendly electric hybrid vehicles.Our Company began operations in the City of Richmond in October, 2008 and was granted 30 licenses, 18 of which are Non-Accessible Sedans and 12 are Wheelchair Accessible Vans. Garden City Cabs own a mix of new Toyota hybrid Prius and Camry and wheelchair accessible eco-friendly Toyota Sienna vans with 6 passengers capacities.

Address: Suite 148-2633 Viking Way, Richmond, BC V6V 3B6, Canada
Phone: (604) 233-1111
State: British Columbia
County: Greater Vancouver
City: Richmond
Zip Code: V6V 3B6



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Reviews
The cab driver arrived 25 mins late and I asked him to rush or else I would miss my flight. He proceeded to tell me if he drives faster it would be cheaper and that I should give him a big tip. Well the price of the cab ride was the same as any one I’ve taken to YVR. I gave him a 35% tip and he said I should have tipped more and he drove at 100km/hr. He wasn’t because I was watching the meter and he still took longer than when I drive. Anyways, first time taking Garden City and I hated it, sticking to Yellow Cab.
7 years ago (11-03-2018)
Do NOT use this company. Called at 4 pm to arrange for a cab to pick us up at 6. Company confirmed pick up time and address back to us when we called. Around 6:05 pm, cab still wasn't here so we called and they said they would be here in 5-10 minutes and we verified our address again . By 630, no one showed up or called so we ended up calling another cab company. This caused us to almost miss a flight. They never called us, never explained. Absolutely horrible company.
8 years ago (18-12-2017)
Driver didn't put my address in his GPS, was on speakerphone talking to his friend for the entire trip, and gave me lip about how he has to pay a 4-5% fee to the payment company when I asked to pay with credit card because I preferred to not use cash (like that affects me in any way, and that's also a great way to make sure you don't get a tip, in addition to being on speakerphone with your buddy the entire trip). I'll definitely report the driver directly next time.
8 years ago (17-11-2017)
Do not use this company, they do not take credit cards and will automatically cancel your reservations without informing you
7 years ago (27-02-2018)
taxi driver refused to let me using my debit card for the fees and asked me to pay cash. very bad attitude and gave me all sort of excuses to reject my debit card payment even he has the functioning debit machine . no one need to carry cash ,right
7 years ago (18-01-2018)
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