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Reviews, get directions and information for Food Basics

Food Basics
Address: 655 Fairway Rd S, Kitchener, ON N2C 1X4, Canada
Phone: (519) 896-5100
State: Ontario
County: Waterloo Regional Municipality
City: Kitchener
Zip Code: N2C 1X4


Opening Hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 10:00 PM


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Reviews
This is a pretty good grocery store. I find that more than 3/4 the time the produce is very fresh. It is always well stocked and the prices generally aren't bad. The cashiers are not bad either, I have not had any issues checking out. The store is also generally clean and well kept. It can get busy before holidays and weekends but otherwise a great grocery store.
One of the best and ideal to buy groceries at cheap costs with good quality .nnFood Basics has a wide range of fresh produce to choose from .
I have experienced the worst customer service from the cashier she served me at register 2 on May 11 at 3.55pm she was very rude, negligent and threw my stuff on the conveyor belt and didn't even tried to put them back in the bag. This was the second time I experienced this from the same girl.nnI have always had great experience from this store. The quality of the products was good.
It is a bit complicated to use the self check-out because it weighs each of the products and throws error messages almost all the time. The store looks a bit old compared to others like Walmart but the prices are very similar. There are brands that are only sold in this store and some products are at a good price. The bakery area smells great although the cinnamon rolls we bought felt a bit dry.
Do not shop here! I fell in a puddle of water in front of the freezer section. I was wet up to my waist! I’m a disabled Veteran trying a new store because of the boycott! No signage to warn of the lake forming in that aisle. I immediately left after an employee thought I should wait for a manager! Are you kidding me. I was soaked, both legs are bashed and bruised and I can’t lift my left leg. Called and Spoke to a manager! Ya that wasn’t helpful at all. Avoid Shopping here! Its dangerous!
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