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Reviews, get directions and information for Ben Thanh Supermarket

Ben Thanh Supermarket
Address: 470 King St E, Kitchener, ON N2G 2L6, Canada
Phone: (519) 745-9364
State: Ontario
County: Waterloo Regional Municipality
City: Kitchener
Zip Code: N2G 2L6


Opening Hours

Monday: 9:30 AM – 8:15 PM
Tuesday: 9:30 AM – 8:15 PM
Wednesday: 9:30 AM – 8:15 PM
Thursday: 9:30 AM – 8:15 PM
Friday: 8:30 AM – 8:30 PM
Saturday: 8:30 AM – 8:30 PM
Sunday: 9:30 AM – 7:30 PM


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Reviews
Dirty, unorganized and sales rotten food. Upon check out, i asked if I can pay with debit, the cashier screamed "NO, if not over $15, cash only. You want it or not?" And proceed to put my item in the return cart. Their way to avoid paying tax? There are many other options out there, avoid this place!!
It is a good place to buy fresh fruits, vegetables, noodles, sweets, cakes, meat and fish. The only thing to be cared for: NO CARRY BAGS ARE PROVIDED FROM THE SHOP. ALSO YOU MIGHT HAVE TO PAY IN CASH. SO, BRING CARRY BAGS AND CASH WHENEVER YOU GO FOR PURCHASING. Payment methods could be inconvenient for a percentage of the customers.
You get fresh fish if you go early in the morning, and are willing to fight the lady standing at the fish section for what you need. She does not seem to speak or understand English, which is fine if she would atleast make the effort to understand and provide what a customer needs. For example, one time we asked for 1 pound of fish, she gave 0.81 pounds instead and wouldn't bother to even look at us when we tried to ask for the whole pound. We ended up going home with what we got. Another example, we pointed at the fish we wanted; a portion cut from a fresh looking kingfish. She pointed at another smaller-sized very stale looking kingfish. We shook our head and kept pointing at the one we wanted and showed the portion we wanted cuz she doesn't seem to understand pounds. She tried to push the stale fish on us but we didn't give in. In the end, she reluctantly cut a portion out of it, threw it in a bag and shoved it at us, while we tried to insist we needed the fish cut up we have had fish cut up before, she shook her head and turned to the next customer and wouldn't bother to look at us again. She seems to hate her job, she hates customers, hates being around fish. Would've been better for everyone if she worked in the back-end of the store where she doesn't need to interact with people. Except for the fish lady factor, this is a good place for Asian supplies, and mostly fresh fish.
Its been 12years but yesterday I kept my mouth shut before for too long. This supermarket is scamming shoppers by making a mistake first, then add the scam items that i didnt bought. She, the cashier, put $17,850 as by bill for few items of groceries so when he change back she added the $15 worth MEAT which its not that i bought. She's doing this CON for like atleast 12years. I hate thieves now that i know how to do reviews. Watch out scammers. And all the 5stars rating here, they all paid them. FAKE
This is a good place to buy spices and ingredients. I like spicy sauces here and I like to buy most of my meat here as well, especially shrimps.
my mom used to shop here all the time while i was growing up. Now I live in Kitchener and I shop here. Very authentic ben thanh market like the original is Saigon. Thank you
bunch of scammers. Check your receipt!! They will punch in different and expensive items on your groceries. Typical Asian store in Peel region :
I went to BT in the morning today to buy so many food but when I cash out, I asked the cashier that How much is it for the Chinese sausages, I saw the price marked $4,99 each on the shelf. However, she yelled at me that NO! It's $5,79. You want it or you dont want it? This is extremely bad attitude with the customer. I just want to check the price because it doesn't clear when you marked the price. The Manager should train their staffs again to treat customers better.
Bunch of crying babies on this google rating. It's a small Asian grocery store, if you want all the bells and whistles go to farmboy. Why are we even giving 1 star reviews? Lmao. You want cheap groceries at a lower quality then come to BT. You don't like the customer service? Believe me, they don't like you ether. Ppl aren't getting paid 25$/hr at BT to serve you. Take your groceries and cash out. GOOD JOB BT you guys are amazing keep doing what you doing. Kitchener supports you 100%!
Pros: - Very decent selection of produce and products. Chinese/Viet/Thai/Korean/Philipino. Including fresh fish/seafood and butcher. - For the same products you can find here, T&T is usually 15~50% marked up. - Ample parking spaces. Cons: - Very narrow isles. - Smells like fish. - Bit out of the way if you don't live in Kitchener.
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Directions to Ben Thanh Supermarket with public transportation


King / Cameron 70 meters
7
Charles / Cameron Heights Collegiate Institute 150 meters
3
Kitchener Market Station 180 meters
3
Kitchener Market Station 180 meters
301
Kitchener Market Station 190 meters
301

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