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Reviews, get directions and information for Five Guys

Five Guys
"Your nearby Five Guys at 3732 Innes Road in Orleans is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef there are no freezers in our restaurants, double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!"
Address: 3732 Innes Road , Orleans K1W 0C8, ON, CA
Phone: (613) 824-6270
State: ON
City: Orleans
Zip Code: K1W 0C8


Opening Hours

Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-22:00
Friday: 11:00-22:00
Saturday: 11:00-22:00
Sunday: 11:00-22:00


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Reviews
Burger was nice and juicy but the fries were a bit too greasy for my liking. Note that the fries are cooked in refined peanut oil and their allergen information also indicates the milkshakes may contain peanut proteins.
First of all our bill was 36$ for two little cheese burgers, Cajun fries and poutine! With tip of course if your a kind/generous person. As soon as I got home my poutine was placed in the bag in such a way where it had no choice but to spill all over the bag. The fries were old since I got there at 9:30pm to order. I hate to say both our little burgers were made with the wrong ingredients, burger was wet and moist somehow, bun was old and patties were burnt. I’m giving one star because the Cajun flavour was actually nice and unique other than that I had a terrible experience at this location just last night.
Updated dropped from 4 to 2 stars: - every time I have went to this particular location the burgers are always wrong. Even our two “plain” bacon-cheeseburgers. I literally watched an employee today obviously take ingredients off one burger after mistakenly putting them on, wrap them up and put them in a bag. *this is terrible for people who order burgers a certain way because of intolerances or allergies. If you add onions, pickles and sauces on a burger that CLEARLY requested PLAIN - do not just remove them. Start a new burger. The flavours and sometimes remains are still there, and we once had to throw a burger out when we got home because of this. Old review: Good: - this location actually has Milkshakes unlike Trainyards including Malted milk - add chocolate for that old school chocolate Malt taste! - so many delicious fries: hot, crispy, salted - lots of parking Bad: - online ordering doesn’t have “side of gravy” so I always have to go in to order - my burger was missing the bacon and I paid for it - bathroom could be cleaner - I find the burgers hit or miss one whether they are dried out or nice and juicy.
Allergy alert. Generous portion of fries are cooked in peanut oil. Burger patties are homestyle. A delicious assortment of condiments and toppings are specified at the cashier. The music system is a bit loud. Preparation is prompt.Food: 4/5
The burgers is always fresh and delish.Food: 4/5
Ordered online. Showed up for my pick up time and the restaurant was super busy. I spoke to the guy running the pickup orders and he bumped my order to the front of the line. Which made me happy. The food suffered though. The milkshakes took a long time to be made and they were very runny, and my wife's burger was undercooked, pink on the inside and cold.
Their fries are some of the best tasting, most perfectly cooked fries I've ever tried but the burger was lacking big time in flavor and juiciness. I got the bacon burger with pretty much all the toppings and overall it was good but the patties were slightly dry and had no flavor in the meat whatsoever and was accompanied by a soggy bun. As I ate I looked around and read the customer quotes they had posted around the restaurant talking about their burgers being the juiciest and most flavorful, which made me start to wonder if we had ate the same thing! The peanuts were an awesome addition and the restaurant had a chill vibe. Burger: 3/5 Fries: 5/5
The staff here is always so friendly with smiles on their faces. There is a great atmosphere here, and even better burgers — cooked well done and still so juicy! Their Boardwalk style fries are always cooked to perfection with a perfect amount of salt with an extra scoop of fries to satisfy the cravings.
First timer! Had Little bacon cheeseburger and regular fries. So happy it was Coke. Burger was delicious and juicy. Very fresh ingredients. Fries cooked just right and overly generous amount. A little pricey so it would be treat to me. Oh and grabbed a handful of peanuts to crunch whole waiting for order to be ready. Only disappointing thing is potatoes are Idaho...we're in Canada with PEI taters available.
Very slow service....but honestly I don't really mind because it smells SO good here. Great atmosphere with full visibility to the kitchen / prep area. Staff appear to work really well together. Fun place...great for friends, families and date night!!! #localguide
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