Fitness Inc Health Club

I had a membership with this gym for a year and was less than impressed. The facility itself is extremely run down and constantly just looks so dirty. The cardio room upstairs was closed off from any sort of air flow so during their busier times when a dozen or more people would be up there getting their cardio in, the whole room was so stuffy and smelly and humid. It really grossed me out. In addition, the kids they hire to run the front desk were always so rude, apathetic, and often acted like taking the 5 seconds to scan my membership card was so inconvenient, which really grinded my gears. The billing department, however, was surprisingly great. I was never overcharged and there were a couple instances where due to losing my debit card and getting a new one, the card on file was declined and the billing department was very understanding and waved the fee for declined cards. Aside from that though, I really didn't enjoy this gym and wouldn't consider returning.
8 years ago (13-09-2017)

The Gym itself is an alright but ageing facility. The problems I have had are related to trying to cancel my membership. I signed on for a 1 year contract and after about 18 months ended up moving to another city. We signed paperwork to cancel 2 months ago which was conveniently lost. Then we were billed for the 2 months it took them to finally notify me we were still enrolled. At which time we went in to remind them we had cancelled and were effectively told to pay now or be sent to collections. Having paid in the good faith that this would formally sever our ties to them and conclude our business. We are now receiving additional phone calls about continuing their service which I would classify as borderline harassment. All of this after we received a letter about 4 months ago threatening collections as they had added someone else to our account and replaced our billing information with theirs and then never notified us once they corrected the issue for them despite having plentiful means of contact including the mailing address to which they sent a 2 month overdue invoice. Decent gym if you never want to leave. Watch your account though as they wont do it for you.
8 years ago (27-02-2017)

Wonderful gym, amazing staff and environment, Recommend anyone that is looking for a gym to check this place out first!
8 years ago (13-09-2017)

I️ go to play raquet ball, that’s it. Tuesday and Thursdays from 3:30-6:30
8 years ago (18-11-2017)

Great staff. They are improving on cleanliness.
8 years ago (06-08-2017)