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First Truck Centre Lloydminster

  1. Lloydminster
  2. Kitscoty Car Dealer

Reviews, get directions and information for First Truck Centre Lloydminster

First Truck Centre Lloydminster
"First Truck Centre is Western Canada’s premier Freightliner, Western Star heavy and medium-duty truck dealer and Thomas Built supplier, serving Canadian clients for over 40 years, and expanding to 8 dealerships across Western Canada.As an Elite Support Dealer, we are certified in providing the highest level of expertise, professionalism, and service in the trucking industry, all focused on maximizing the uptime of our customers.We are proud to be recognized as one of Canada’s Best Managed Companies 6 years in a row, a reflection of our commitment and loyalty to our employees and customers alike. With the longest operating hours in the business and an emphasis on 24-hour throughput, our team is ready to support you and your business."
Address: 6203 56 Ave, Lloydminster, AB T9V 3T7, Canada
Phone: (780) 875-6211
State: Alberta
County: Division No. 10
City: Lloydminster
Zip Code: T9V 3T7


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 7:30 AM – 6:00 PM
Sunday: 7:30 AM – 6:00 PM

Update Info

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Reviews
I have reviewed this shop before, but now that I have had some experience with them as VELOCITY TRUCK CENTERS new ownership…or however you say it in corporate I feel confident in saying that very little has changed here, despite the difficult transitions, and this makes me happy.nnIn March, I experienced a catastrophic engine failure on my 2024 WS 57X. Not knowing what’s was happening at first, I called in to speak to the foreman, who was in a meeting at the time but was able to get back to me within minutes. It was -30 C that morning and I was loaded with cattle. After a quick over the phone listen, it was advised to get safe ASAP, get a tow truck and they’d get a bay for me right away. I’m fairly confident in assuming that every department had wheels in motion before I had even gotten off the phone.nnFast forward through the boring stuff…including a shipping delay that wasn’t their fault wait til I get to that shippers review… and we’re rolling again with a new engine in place after a short 12 days. AND the shop made the best of the unplanned delay to tidy up most of the little warranty jobs that had come up Daimler has the best warranty, hands downnnI did not have to do ANYTHING once that truck was delivered to Velocity. Every aspect of this job, from warranty to downtime insurance to someone patting me on the head to make me feel better, was handled by this excellent team.nnI know what you’re thinking… that I have warranty so of course I’ll get great service. I mean, duh. But I will have you know that I’m a recovering used P*terbilt owner, and have received the same level of competence and excellence from this shop during those dark, trying times…So dark…nnEspecially thank you tonnYoung Jace: fabulously meticulous fella, I know how much work you put into the extra jobs and I appreciate it so much. If truck drivers had feelings I probably would have cried a little.nnSteve: top notch, sir! Not a single loose clamp,nut, bolt, squeak or leak after 10,000km. I checked up on ya, not gonna lie nnAdam: no one knows how he does the things, he just does the things and they get done. Shop ninja nnCrystal: I would still own a P*terbilt if it wasn’t for you… thank you for overseeing the business end of this job…and every othernnLora-Lynn ALWAYS goes to bat for her clients to get the best warranty service available. I never have to worry about my coverage.nnDan…I feel like no one understands how important the parts department is but I appreciate how relentless this guy can be getting the right stuff in asap.nnRoger: Rog…buddy. Hi nnEveryone in the building should get acknowledged here, but the moral of the story is this:nnVelocity Truck Center Lloydminster …the legal name has changed and I have come to terms with that…but this shop has built a name for themselves over the years that is unique to them. And it should stay the same. Forever.nnValuable asset to the industry!nnSincerely,nnI.used.to.own.a.p*terbilt. But I’m alright nowwwww
Myself and my wife are moving from Manitoba to Grande Praire Alberta along with our pets 2 dogs 1 cat and a parrot. Our leaf spring on our trailer broke and we limped into Lloydminster late Saturday evening. The last 88 from North Battleford took us over 2 hrs. We called this morning at 730 as they were the only garage open on a Sunday that we could find to see if they could help us as we were now stranded basically. I talked to Adam and he told me to bring it in at 11am. I ran to Buy the parts. By 12:30 they called to say the trailer was all fixed and ready to go. Amazing service. You took a stressful situation and fixed it for us. We strong recommend them. Once again THANK YOU ALL.nnHarvey Richard
Definitely an error when I hit 1 star! Good service and had everything I needed
Good people help me quicklynnim recommend
Stay away from this business.Was a customer for almost 28 years. The last year or so the business has gone downhill. Terrible management in all departments. Just spent almost 80 thousand dollars on an engine rebuild and my truck is still not running properly. They do not stand behind their parts for warranty. Just keep replacing partsnat the owners cost.
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