First Calgary Financial

I think staff is great . Good service 👍👍👍
8 years ago (20-02-2018)

I went to open a basic chequing account at this location last week and found the service to be horrible! I arrived 10 minutes early for my appointment and proceeded to wait another 30 minute before the lady called me into her office. During this time she walked in and out of her office and had enough time talk and giggle with the tellers. Once I was in her office she was very rude. She was very invasive in her questioning, I was just wanting to open a basic chequing account. I was not applying for a mortgage or any form of credit. Throughout the meeting she was very condescending and belittling. She shamed me for my lack of credit, which I did not know I needed to open a simple chequing account. (I am only 18). I ended up walking out. I have several family members and friends who have accounts with First Calgary and none of them experienced the service or questioning that I received. I ended up taking my business to TD, where they were more than happy to set up an account for me. No invasive questions or patronizing remarks.
9 years ago (01-11-2017)