Firehouse Subs

Firehouse subs has been great to us. They donated food to the fire department for an event. Subs and cookies were delicious and the staff was friendly. We are grateful for their generosity and the delicious food. Stop out and get some food at Firehouse subs.

It's set-up like Cousin Subs but with the fire department theme. Your food comes in containers instead just wrapped with a pickle spear included. Nice! The food choices are different for example I ordered a Brisket sub.

After a pour experience receiving a to-go order of a brisket sub, and driving 15ish mins home; we discovered the meat was virtually all fat. I called this location to attempt to rectify the situation. The associate told me that I would have to bring the sandwich back in to prove it to him so essentially driving a half an hour to prove that I wasn’t lying. Absolutely no regard for the inconvenience this has already caused as we wouldn’t be eating the sub. No attempt to resolve it the next time I was in, nothing.

Convenient location and great food. Ingredients are a step up from similar venuesFood: 5/5

I love their beef and cheddar brisket sub. They are always cleaning up tables and floors. The worker's are so friendly and are always smiling. A great experience every time.

My rating is about service only! The food is great, if you can get it! The service here is getting worse each time I visit I live in Illinois. The night staff act as if they hate to see customers come in. Tonight they shared they can’t toast bread due to plastic in the toaster. I’m fine without having it toasted. I pay for my order and sit as I hear the manager speaking to a manger/owner who shares to put foil under each order. They continue to mess with the toaster and tell incoming customer they can’t toast bread. After 5 or so minutes of no one ATTEMPTING to make my food, they tell me they don’t have ham. I’m very understanding of a restaurant not having items in stock, but not when 4 employees are missing with the toaster and have me sitting for five minutes. I could use that time going to another restaurant. As someone who loves Firehouse and visits them often, the service here sucks.

The crew they had there today during a busy lunch hour was amazing. short staffed, people waiting and they just kept pounding out orders, very polite and as quick as they could be. Good job to that crew!

GoodFood: 5/5

I really enjoy the subs here. Always made fresh. The selection here is just a lil bit different than the average sub shop. Soups and subs are always great. The staff is very friendly and familiar with their menu.

Best subs and friendly employees EVER!!Food: 5/5