Fairfield County Allergy

The quality of service at the Stamford office has SIGNIFICANTLY declined since I started going here. I started receiving my allergy shots the summer of 2019 and everything was fine until this past summer. They me sign the form to renew my vials which I did but then when I came back I was told that I did not sign that form so I couldn't receive my shots. I asked them to call me when the vials were ready and they said they would leave a note in my file to do so. I never received a call so I eventually called back to ask what the heck was going on. The front desk lady told me they were ready...So I made an appointment and came in, sat in the waiting room for about 15 minutes, only to be called back and told that because I hadn't been there in so long they needed to drop my dose down to gold the very first dose i was receiving in 2019 and that they would have to remix them so I could not get my shots YET AGAIN. So now here I am 2 years+ into the shots process and im starting from SCRATCH rebuilding an immunity I had already built and I will need to go back to getting shots once a week which is a great inconvenience considering I was at a point where I could go once a month. Essentially rendering the past 2 years of these shots useless. I will also note that the overall friendliness of the staff and my doctor has declined. Overall I am sad that I am in a position where I am only spiting myself by not continuing to go but I wish I would have started this process at a different establishment.

My entire family sees Dr. Louit. Very knowledgeable and very good bed side manner. We are taking shots ,never had an issue,they have accommodated me even on short notice. If you take a break from your shots, you will need to start back up..it's just the way the shots work,I don't think this has anything to do with their work ethics or patient service. Overall we are very happy.