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Ethan Allen

  1. Richmond
  2. Richmond Furniture Stores
  3. Richmond Interior Design
  4. Richmond Home Decor

Reviews, get directions and information for Ethan Allen

Ethan Allen

About

Ethan Allen Global, Inc. is a North American furniture chain with almost 300 stores across the United States, Canada and the United Kingdom.

Story

Shop Ethan Allen's furniture at a store near you today in Richmond, British Columbia. We offer a broad range of furniture and accessories, including quality living room furniture, dining room furniture, bedroom furniture and home décor. Create the look you'll love from classic to contemporary with free interior design help from our design pros.



"Exceptionally crafted furniture and accents for indoor and outdoor rooms. A world of custom options. Complimentary interior design service. Experience the Ethan Allen difference: Visit a Design Center to see the quality of our products for yourself. Whether you shop in a Design Center or online, you’ll know us by what sets us apart: our vision for American style, our commitment to crafting about 75% of our products in our North American workshops, our innovative combination of technology and personal service, and our dedication to social responsibility and sustainability. Share your vision with an Ethan Allen designer, and we’ll create a 3D room plan just for you. Our designers can assist you online, in the Design Center, or at your home."
Address: 2633 Sweden Way , Richmond V6V 2X1, BC, CA
Phone: (604) 821-1191
State: BC
City: Richmond
Zip Code: V6V 2X1


Opening Hours

Monday: 10:00-17:30
Tuesday: 10:00-17:30
Wednesday: 10:00-17:30
Thursday: 10:00-20:00
Friday: 10:00-17:30
Saturday: 10:00-18:00
Sunday: 12:00-17:00

Update Info

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Reviews
*Updates* despite their reply and emails regarding someone will reach out to us so we can feel supported, NO ONE contacted us in any forms so far. I am writing to express my disappointment and frustration with the recent customer service experience I had at Richmond location. As a long-time customer who has always appreciated the quality of your products and craftsmanship, I was looking forward to my most recent purchase, a chair, arriving. However, my excitement quickly turned into disappointment when I received a phone call from the receptionist at the Richmond location to schedule a delivery time. As I was at work and unable to take the call, I politely asked her to email me the details instead. To my surprise, she laughed and replied, "Email what?" with a mocking tone. This kind of unprofessional behavior is completely unacceptable and left me feeling unappreciated as a customer. As someone who has supported your brand and products for many years, I expect to be treated with respect and professionalism by your staff. I have reported both to Ethan Allen Canada the the Richmond store manager who promised me will look into it and get back to me. Now it’s been a month and still nothing. Will never buy from them again.
We have a great experience with Ethan Allen Designers Kay and Michelle in the last couple of weeks. They not only help us with their wonderful service at choosing the furnitures we need but also provide us with their great design ideas at the setting up of our house. All the steps from selecting the furnitures to the measurements of our house till the sign up of our order are processed with no rush but only very friendly service.
Ethan Allen has been fantastic in the furnishing of our home. Anica in particular was great and would highly recommend everyone to pay them a visit.
This is a high end US furniture store, carry just its own brand. They have interior designers help you to pick up fabrics for your sofa and chairs. Then they'll place the order to their factory in the State, so it'll take 4 yo 6 weeks to deliver. I've purchased bedroom furniture few years ago, this time I've bought a coffee table. I'm totally satisfied with their quality of their products.
We had a wonderful experience at Ethan Allen. Our new living room furniture set is beautiful in both workmanship and quality. Anca demonstrated exceptional customer service and helped us a lot with picking up right design and fabric.
I had an extremely bad experience with Ethan Allen.I ordered two sofas from them and they were delivered to us after three months with lots of defects.After a month of phone calls, someone came and he told us that the sofas need to be returned so they can get repaired. The question is why Ethan Allen doesn’t do quality checks when they send products to their customers? After two months, I’m still waiting for them to do a follow up and nothing has happened yet.
Our designer is Anca Ardeleanu. We are very happy with the furnitures, rug and painting she picked for us. I like the quality of the furnitures. Will continue to buy Ethan Allen through Anca.
Thank you Anca for your incredible service! We so appreciate your endless patience and many great suggestions. We bought a beautiful sectional and cannot wait to have it in our home. There were many styles and choices, something for every taste. Highly recommend this Ethan Allen store and especially the design service from Anca. She was a pleasure to work with. We will be back.
Anca Ardeleanu was a great listener, and she was patient. She provided us with with design suggestions that would not only make our rooms look beautiful but we’re practical and met our needs. Anca made our redecorating process a positive experience. We would highly recommend her to anyone needing design assistance.
I called Ethan Allen and Stephen was most helpful on the telephone. Upon our arrival at the store he went right to work to help us buy our new sofa and chairs. He was knowledgeable about the products. He later drew up a floor plan for our new living room furniture as well as help with our living room renovation. Thank you Stephen, we are so appreciative of your professionalism, we are finally done looking around at different stores. We are well on our way to a new living room. Fantastic service!
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