Esso

Never left a review before, and especially not for a gas station, but I will definately be avoiding this location in the future and would suggest anyone reading this do the same. The workers at the front are extremely rude and confrontational, and they stand around talking or hiding in the back instead of doing their jobs. Moreover, while at the front not working, they would be incredibly and unreasonable rude to another customer that, God forbid, thinks they would do some work and cash them out since there was a line to the back of the store! Further, they yelled at yet another customer for a mistake that they themselves had made. They should not be in business, and the workers should not work in customer service if they don't know how to speak to people. Absolutely ridiculous.
7 years ago (23-12-2017)

There is always only one employee for one of the busiest gas stations I've ever been. Don't come even close unless your life depends on it.
7 years ago (05-10-2017)

Called asking for diesel pumps on either side to fuel my truck with primary and secondary tank. The person working the cash totally lied to me.
7 years ago (13-12-2017)

I've never left a review for the gas station before, but I will now, BEWARE! I bought a gift card there for a friend for LCBO for $ 50 on June 23 at 3 pm, it was paid for, activated, I got a confirmation code and it looked good. My friend did not come to town to celebrate her birthday, so I decided to use this LCBO gift card myself. When I tried to do it in LCBO, they store has told me that the card is not active.I went back to this ESSO location with this LCBO gift card, receipt and proof of purchase , they've checked it and said that this card was not activated !!! Different LCBO card was activated for my money, not the one I've got. So there are only 2 possible explanations: 1)negligence, this store activated one LCBO card and gave me another one by mistake 2) FRAUD , the guy activated the correct card and took it to himself and gave me another one. Anyways, lesson learned! I lost $ 50 ,never going to purchase any gift cards from there. There is nothing I can do now.
8 years ago (10-08-2017)

I usually only use them for a car wash. The last time, in early June, after waiting patiently, an average of three minutes per car, I finally got to the front only to find out that the automatic car wash facility was being taken down for maintenance. No apologies, or coupons to make up for it. On the contrary, when I returned and tried to use it I got an invalid code error message. To add insult to injury the attendant told me that the ticket was used. When I explained what had happened on my initial visit he refused to budge, claiming he had no authority to give me a complimentary wash. NOT really complimentary, just the wash I paid for. I was instructed to "come back and talk to the manager". Fat chance that I was now going to make third trip for one car wash. The manager and/or owner or rep from Esso should be contacting me to correct the situation... We'll see, but I won't hold my breath in anticipation.
8 years ago (12-09-2016)