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Reviews, get directions and information for Esso

Esso
Address: 450 Bank St, Ottawa, ON K2P 1Z1, Canada
Phone: (613) 236-0350
State: Ontario
County: Ottawa
City: Ottawa
Zip Code: K2P 1Z1


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Scam alert! I think they have card readers stealing your information. I attempted to get gas as I do every single week. It was not working as normal. I had to enter my info 2-3 times and the delay was extensive. I went in and the guy was saying it’s fine, works. I said I come every week , something is wrong. He says it’s the same every week. There is no issue. Needless to say I did not get gas here and never will again. We have a corporate account with esso and they should look at this station closely. I expect they will soon find some kind of fraud going on. Not to mention the staff were rude from the start and not helpful at all. No customer service!
it’s a reliable gas station right in the heart of Ottawa. The lot is a bit compact, which is normal for a downtown location, but traffic flow is generally manageable. Pumps are modern and well maintained, and the pay-at-the-pump option works smoothly for quick refueling. The convenience store is small but organized, offering coffee, snacks, and basic car-care items. Gas prices are about average for the city centre, a little higher than suburban stations, but reasonable for the area. Staff have always been polite and efficient, which keeps things moving quickly
I’ve been to the Esso on Bank St a few times, and it’s a convenient gas station for quick stops in downtown Ottawa. The lot is small, so it can feel a bit tight during busy hours, but it’s easy enough to get in and out if you’re careful. The pumps are clean and well maintained, and pay-at-the-pump works smoothly for fast service. The convenience store inside is compact but well stocked with snacks, drinks, and essentials. Prices are about average for a downtown station, not the cheapest, but fair considering the location. The staff have been polite and efficient whenever I’ve stopped by. Overall, it’s a reliable station for a quick refill or a small grab-and-go inside.
I had an unpleasant experience at this Esso and Tim Hortons location. I came to buy coffee and asked to use the washroom just to wash my face, but an older lady at the Esso customer service counter spoke to me rudely and refused to let me use it, even after I moved my car as she requested. This behavior was disrespectful and unprofessional in front of other customers. It’s not good for customer respect and loyalty, and it reflects poorly on both Tim Hortons and Esso. I hope management looks into this and improves customer service.
Terrible experience. I stopped briefly to grab a coffee from Tim Hortons and the gas station attendant wearing a hijab was extremely rude to me for simply parking there. The attitude was completely uncalled for and very unprofessional. As a paying customer, I expect basic respect, not hostility. Very unacceptable behavior! I will not be returning to this location and do not recommend it to others.
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Directions to Esso with public transportation


Gladstone / Bank 30 meters
114
14
Bank / Gladstone 30 meters
450
6
7
Gladstone / Bank 80 meters
114
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Bank / Flora 140 meters
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7
Bank / Arlington 190 meters
450
6
7

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