Epiderma - Clinique de Montréal (Rosemont)

I went for a microdermabrasion session and I found the service quite mediocre. The person at the front desk was disinterested, she barely asked any questions or barely gave any information and considering it was my first time, it would have been nice to know what's happening. The actually service was very painful and I even had a tear in my eyes. The girl wasn't gentle with my skin, AT ALL! I thought that maybe that's how it's supposed to be however I just when to another salon in Outremont and the difference was DRASTIC. Also the environment inside looks like they haven't changed the setting since they opened 20 years ago. It's not relaxing and the overall experience didn't show case the expertise they trying to sell. I was also shocked because they didn't have any steamer to open the pores and they basely used any products on my face.

went for a treatment and the machine was broken, went back again the machine was broken once more. Both times I took time off work for the appointment. Was promised an extra treatment due to the inconvenience this caused but when I called for the extra treatment was told that in fact I had no treatments left...um...ok.... would not trust this clinic again for receiving treatment - there are many other clinics in montreal that are much more professional and have working equipment...

Service impeccable et courtois.

Went for a treatment during these times and the staff was plaisant and helpful...they took the time to explain the effects, provided my with outlook of what to expect and clear indication of post treatment care and the "do" and "don't"..followed the instructions and recommendations and i am pleased with my results

I love the place, the results and the super friendly staff. Definitely recommend it. Transgenre friendly and safe place.

Translated by Google The beauty professionals are qualified, however since the change of the director, the customer service of the other employees leaves something to be desired I have ON SEVERAL TIMES had problems with orders. The last problem was taken care of by the professionalism of an employee named Cyrille. Thank you. I decided to no longer do business with this branch that is next to my home and instead continue with the Maisonneuve branch. **I increased the score from 2 to 4 since the director contacted me to solve my problem ** Original Les professionnels de beauté sont qualifiés, par contre depuis le changement de la directrice, les service à la clientèle des autres employés laisse à désirer J'ai à PLUSIEURS REPRISES eu des problèmes avec les commandes. Le dernier problème a été pris en main par le professionnalisme d'un employé qui s'appelle Cyrille.Merci. J'ai décidé de ne plus faire affaire avec cette succursale qui est à côté de chez moi et plutôt continuer avec la succursale de Maisonneuve. **J'ai augmenté la note de 2 à 4 puisque la directrice m'a contacté pour réglé mon problème **

Translated by Google I have been to the clinic on Delorimier several times and the service is always excellent. The employees and the manager are courteous and attentive. I can not wait to return to! Original Je suis allée à la clinique sur Delorimier à plusieurs reprises et le service est toujours excellent. Les employés et la directrice sont courtois et attentionnés. J'ai hâte d'y retourner!

Translated by Google This is my first experience in laser treatment. The staff is friendly and attentive. A different person at each session but always very professional. Original C'est ma première expérience en traitement laser. Le personnel est avenant et à l'écoute. Une personne différente à chaque séance mais toujours beaucoup de professionnalisme.

Translated by Google I went there for a laser hair removal treatment and I am very satisfied with the results obtained. The welcome is warm, the team is very professional and attentive. I recommend ! Original J'y suis allée pour un traitement d'épilation laser et je suis très satisfaite des résultats obtenus. L'accueil est chaleureux, l'équipe est très professionnelle et à l'écoute. Je recommande !Service: Laser hair removal

Translated by Google The team members are so nice and attentive. I felt comfortable and confident there. I adopt this clinic! <3 Original Les membres de l’équipe sont tellement gentils et à l’écoute. Je m’y suis sentie à l’aise et en confiance. J’adopte cette clinique! <3