Enchanted Florist of Ypsilanti MI

I wanted to get a bouquet for my mom, but I didn't have any idea what I wanted. The staff was incredibly helpful and they worked with my ideas and my budget. The bouquet was absolutely beautiful and everyone was super nice. The building is old and beautiful too! I will go back anytime I need flowers.
7 years ago (06-02-2018)

The day the flowers were delivered they looked a week old. The second day some of the roses were already crispy. Total disappointment. They should have NEVER let those leave their store. MY BF lives in NY and wanted to support a local shop (I live in Ypsi). They should have sent a new arrangement, but did not. What a bummer! Never again! Horrible customer satisfaction. Thumbs down! So, what the owner's suggested after my BF told them about the flowers was for me to bring them into the store, to have the bad flowers replaced. When he told them that wasn't convenient they offered to come and replace the bad flowers at my home. Never once did they offer to send a new batch altogether that same day. After they saw this review they finally offered to make it right. Sorry, too late. Had they offered to re deliver a new arrangement the same day with fresh flowers I never would have put a negative review on line, but they didn't offer that until much later and since most of the flowers were in bad condition this was truly the only good solution, but it was not offered when it should have been offered and by the time it was offered, it was simply too late.
7 years ago (09-09-2017)

Amazing quality and friendly staff! Laura and her staff make beautiful arrangements, I would highly recommend Enchanted Florist to any of my friends and family members! She will make your wedding or special occasion magical!
9 years ago (18-04-2016)

I found this place by doing a simple Google search for flowers in Ypsilanti. I have passed by their location a hundred times being in Depot Town but never really noticed them. I went in with a very basic idea of what I needed, and was helped immediately. They took my idea and ran with it and came up with something that ended up working out perfectly. It looked wonderful and they had it ready within hours. I couldn't have been happier. If I have any sort of flower needs in the future, I am definitely going to them first.
11 years ago (17-09-2014)

Great customer service! They went above and beyond to ensure we were happy with our order. For a personal touch, and customer satisfaction, they are top-notch.
10 years ago (05-05-2015)