EL TREN LATÍNO

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"At El Tren Latino we offer quality services that go a long way to ensuring that your requirements are well met. We have experienced and trained professionals who have the relevant technical knowledge on the subject matter. Our customer service goes above and beyond - and our reviews show that you can trust us. Feel free to get in touch anytime to discuss further."

Address: 1157 St. Clair Ave W , Toronto M6H 2K3, ON, CA

Phone: (647) 351-9249

State: ON

City: Toronto

Zip Code: M6H 2K3

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Reviews

Food is priced like a high dining restaurant, when the quality is actually like street stalls. We had 2 snacks with no drinks and we walked out with more than $50 bill. Totally price gouging the customer and service of the first Mexican store as soon as you walk-in is Terrible. Do your food research before ordering as some of the dishes sound authentic when it’s just a bag of Doritos with hot sauce.

God bless a 100% AUTHENTIC Colombian/Venezuelan, Latin etc experience! You are treated as a nuisance. Had high hopes after leaving the hospital late and hungry at 11pm or midnight, but wasted my 40$ on the Carne asada plate and another item, and their ungrateful, rude, and insulting attitude. 'If you would like like [sic] fresh from the stove maybe next time just come in to the restaurant.' Very professional reply, but what can I say, we Latinos have many *partly true* stereotypes, female arrogance and needless male aggression being one of many. Why would they be incapable of seeing other points of view if they were doing their best? I was willing to take back my negative review and peacefully discuss it, but I'm glad now we can see how they REALLY FEEL about their customers. Don't like your work? Leave it. You should be trying your best anyways, but I should have expected this knowing my experiences in Colombia and Venezuela. Avoid.

Love this place!! I’m here almost everyday they are open. Love the owners they make you feel like family and treat you well. Food is amazing and authentic. On the weekends the music is lit and play all the good Latino hits. I love coming here and thank you for the great service.Food: 5/5

The best place to have a good evening with your friends, parents or a loved one. Great Latin music for all night dancing! The micheladas are the best in town,  my favourite place from now. Just a great experience! Totally recommended

If I could give 0 stars I would. Owner is very rude and aggressive. Would not recommend, food is not worth it. There are better places to dance.

Great food fun vibe.  Think of it as a mini food court with all kinds of great Latin food.  Its kinda divey but the food is delicious and that is what matters.Food: 5/5

I loved the atmosphere of the place. The owners and regulars treat you like family.  the quesadillas de pollo are AMAZINGG ! Definitely would recommend !Food: 5/5

Been going there for the last couple years. Never had any issue. Food is great. The owners are great.  Vegetarian options: Everything you need is there  Parking: Very friendly environment you can bring your whole family, including kids, all kinds of great foods, all kinds of great service  Kid-friendliness: All kinds of meal for the little kids very good food

Called before I made a special order on Uber eats which they told me they could accommodate. I then placed my order, called back & he said he could no longer do it so I kindly asked him to cancel & refund me. He agreed then cancelled as I soon as I hung up & I got a notification saying I cancelled the order at my own cost. I called back to have this rectified but he got very irate & extremely unprofessional. I have since given them over 2 weeks to rectify this with Uber & refund me for a meal I never received & he is now choosing to ignore my calls. Uber isn’t helping either. Extremely disappointed as I was actually excited to try a new meal & I was met with this response. It isn’t right stealing money from people, especially in this current economy. Save your money & spend it where you can actually trust the service! There’s many other restaurants in the neighbourhood!

I'd leave 0 stars if I could. Super disrespectful staff and owner. They act like children even when you tip and pay very well. Terrible customer service. The food ran my stomach almost instantly.

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