Eaton Federal Savings Bank

Their new web site is ok if you don't mind being randomly locked out of your account. The customer service here has taken a real hit in the last year or two. Once upon a time the tellers knew who I was when I walked in but that's become less frequent with their high turn over which every business seems to suffer from anymore. Recently even the teller I do recognize refuse to acknowledge my state and federal government id. The last time I was in they treated me as if I was stealing my own identity. After producing 2 photo state id's and Department of Homeland Security id they quizzed me on all my personal info followed by something to the effect of I guess its you. Extremely insulting and offensive. I tried to switch to another bank recently but their customer service was just as poor and they didn't offer a service that EF does, which I use often, so for now I'm stuck with them.
2 8 years ago (10-04-2017)

Rude people and the ATM is out dated and broke a lot so I highly recommend any other bank and avoid this place at all costs.
1 8 years ago (13-01-2017)