The Staff are the jewels of this hotel. Everyone was friendly and helpful and went out of their way to make me feel welcome especially Mandie,Lisa and Alex.nRooms are a little outdated,but everything was clean, the bed was comfortable.nLocation is great for shopping and getting around. Building is well soundproofed , never heard traffic or anythingnIndoor pool was warm and relaxing, and there's a sauna too.nCan't recommend the stay here enough! Lots of parking, reasonable prices, close to everything.nWill definitely stay here again when coming to the vernon.
The Positives !!nThe staff was very friendly and the price was very reasonable for the off season at around $90 a night. The room was very clean and maintained. The bed and sofa in the suite was new.nnThe Negatives:nThe Hot tub was the same tempature as the pool which was on the warmer side.nThe Dry Sauna was very pleasant and clean!
I rate this hotel the highest value for money in Canada. We have been to around 130 countries in 6 continents, and they rank really high on our long list.nThe young lady at the front desk was fabulous. She was very professional and helpful. Everything was great.nThey deserve a much better rating, as we almost missed out on them based on the online reviews.
The staff here are absolutely amazing!! They are kind and very considerate of your needs. Weather a long stay or a short stay this hotel is awesome!! I love the staff here. They treat you like family here. I appreciate how they all look after me here. Just great people here!!!
We had a few noise issues in our room with our neighbors but front desk staff kindly relocated us to a quieter area. They were wonderful to deal with.nnThe hotel itself is a bit noisy, mechanical noise and street noise but nothing extreme. Doors patio and inner could use a better seal but it looks like they are updating this as well.nnRooms are a bit dated but it looks like they are renovating and painting. Everything was very surface clean in both rooms. Bed sheets and blankets were fresh.nnWalking distance to the local mall and tons of restaurants.nnThe ceiling of the hallways is very interesting!nnFor the price it is an excellent stay especially with staff being extra accommodating with requests.