Discount Car & Truck Rentals

Above and Beyond! I had reserved a vehicle online with them on a Friday afternoon, I arrived on the Saturday morning sadly to find that they didn't have my vehicle I reserved. Needless to say I was pretty upset, but the staff were very courteous and accomodating and the store manager went above and beyond to ensure that it was not only a great experience from that point forward but was truly concerned about my future business which is truly refreshing. As it's one thing to fix a problem but another thing to make sure that I'm satisfied to the point that I want to continue to do business with discount in future, which I plan to rent again in a couple weeks! Keep up the great work!
8 years ago (01-02-2018)

Great service. NICE VEHICLE. Very little waiting time to get shuttled back and forth to the auto repair shop.
8 years ago (13-03-2018)

I was very impressed with the friendly staff.l was also shocked at how low there prices were compared to all the other rental places. I definitely will be making this place my new rental company and will be telling my friends and family to come here as well.
8 years ago (20-02-2018)

Booked a small moving truck on line. Worked out well. The price was quite comparable and it was a pretty easy and painless process. Thanks Discount.
8 years ago (05-03-2018)

Absolutely the worst experience I've ever has from a car rental company. My truck was hit in a hit and run and I had to send it to the shop. I went to discount through my insurance company. It was the first time I ever use discount. They come pick me up and when we arrive they ask me if I'm okay with a small car. I immediately said no, and told them that I had a truck and I need a truck for my small business. They told me they had no trucks at their location. So they called their North Edmonton location and told them that I was on my way to switch the small car they gave me for a truck. So I took the car and drove from the West side location to the North side location. When I arrived no one was there and there was a note saying temporarily out of office. So I waited for about 30 minutes when the only employee there returned. I explained to her that I was sent there to switch my car with the truck. She had no idea what I was talking about and told me she had no trucks and wont have a truck until later that day. So I told her to call me when she does and Ill come in and switch. 2 days later and they haven't called. So I call the North location and she tells there are no trucks and she gives me the number for the main location. I call the main location and I spoke with the manager, Frank. I explained to him that my work has been very limited the passed 2 days without a truck, and that I absolutely need a truck by 1PM today the latest. This was at 9AM when I made the call. He told me they don't have any trucks at the moment but a customer will be returning one at noon, and he said he'll call me when it arrives. So I asked him if he had my number and he said yes. I then asked him what my number was and he gave me a number I've never heard of before. So I gave him my number and I began to anxiously wait. At 12 I didn't receive any calls. So i waited about a hour and a half thinking maybe he's busy. At 1:40PM I call the main location back only to find out that the manager had left and he will be back in 45 minutes. At 2:40 PM I called them back, I spoke with the manager and he told me that he gave my truck that was reserved for me at 12 Noon was given to another customer. Not only do I have to push all my work to next week, but I have o go pick up my wife from the airport in 1 hour and a half and I have to take a god damn cab that will fit her luggage because the small car they gave me is no where near enough. TAKE MY ADVICE AND DO NOT USE DISCOUNT CAR RENTAL.
9 years ago (16-10-2017)