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Reviews, get directions and information for Budget Car & Truck Rental

Budget Car & Truck Rental
Address: 11519 105 Ave NW, Edmonton, AB T5H 3Y5, Canada
Phone: (780) 448-4745
State: Alberta
County: Division No. 11
City: Edmonton
Zip Code: T5H 3Y5


Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed


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Reviews
Great location filled with kind and competent people who really appreciate the business brought by the customers. I had a pleasure of renting a car here. The overall experience was a breeze. Gunjan made the entire harrowing process of renting a car seem enjoyable. Went in and out with a car from the location within 10 minutes. Returning the car was also smooth. No micro-inspection of cars to find ways to screw customers. Everything done again within 10 minutes. Most of the bad reviews are from the past. New team is doing a marvelous job of serving customers with utmost efficiency and satisfaction. Won't hesitate to rent a car from here again.
8 years ago (05-11-2017)
Owners are a lovely, friendly couple. Prompt Service and clean fresh vehicles. Great experience all around.
8 years ago (29-09-2017)
Decent selection of vehicles. Prompt, friendly service. Somewhat expensive without a discount code.
8 years ago (06-09-2017)
Dirty, smelly car. Car had a constant tire pressure light "ON". 1 person rents cars and prepares cars for a customer. Cost cutting visible everywhere. Small car was rented for $40 a day. When asked for a full coverage she added another $50. Overall was $92 with taxes. I missed in contract "Emergency sickness coverage" That's added another $20 to my bill for stuff that I never needed. Got to read!!!My fault though. Still $30 coverage per day for a small car is way to high. Stuff at this branch doesn't really care if you are present or not. They first deal with their own problems then with you. Both times, during vehicle pickup and return was only 1(1) person at the branch. Was also shuttle driver who was just sitting there. Never again. Budget just hit a new low.
9 years ago (27-05-2016)
New owners are not customer friendly. Not what I expected when I chose Budget.
8 years ago (24-07-2017)
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