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Delta Waterfront Hotel, Kingston

  1. Kingston
  2. Kingston Lodging

Reviews, get directions and information for Delta Waterfront Hotel, Kingston

Delta Waterfront Hotel, Kingston

About

Kingston's 4 star hotel is in the heart of downtown. Water views from each guest room. Award winning AquaTerra. Winner Delta Hotels' Franchise of the Year.

Story

The Delta Hotels by Marriott Kingston Waterfront invites you to lose yourself along the shores of the shimmering waters of Lake Ontario. Perched beside beautiful Confederation Harbour, in the heart of historic downtown Kingston, here you’ll find endless diversions and sights to see, just steps from your door. Indulge in award-winning culinary creations at the on-site restaurant, AquaTerra. Stroll downtown for a day of shopping or bask in bliss beside the sparkling indoor rooftop pool. Every room offers a water view, with complimentary Internet that keeps you connected whether you’re here on business or looking to escape the everyday.

Phone: 613-549-8100
Fax: 613-546-3167

Reservations: 888 548-6726

Check-in: 15:00
Check-out: 12:00

Address: Waterfront Pathway, Kingston, ON K7L 5H7, Canada
Phone: (613) 549-8100
ac.sletohdnomaid@aiotrebr
State: Ontario
County: Frontenac County
City: Kingston
Zip Code: K7L 5H7


Update Info

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Reviews
This will be an honest mixed review. The location is excellent, close to almost everything you want to do. The view was fantastic, we could watch the boats and also see what was happening in the park. The breakfast in the hotel was very good and as far as hotel prices go very reasonable. We stayed 3 nights for an average price of $345 including parking...The parking garage is basically the front door, no valet parking so they temp park you and then you check in get a luggage cart, which there was none, haul your stuff up then go park your car, not a fan of that, took 3 trips. The beds are very comfortable, bathroom was a good layout and had lots of space. The hotel carpets in the hallways and rooms are absolutely filthy and stained, probably the worst I have ever stayed at especially for $345/night. There was dust and cobwebs all over the windows and sills. Hallways need a fresh coat of bright paint as well. Noon checkout was nice, staff was very friendly and helpful. I will give them a 3 due to the cleanliness. If they would do a deep clean, paint and replace the carpets it would be 5 stars.
It was a standard Delta Hotel but has a stunning River View! The room was newly renovated but if all the details would be thoroughly taken care, that would be a lot better! The front desk team was great, friendly, and helpful. I had an early check in request, they were kindly able to accommodate! Appreciate that! The restaurant Aqua Terra was amazing! The service and food were remarkable! I give a 5-Star review to encourage them to keep up the great work! Highly recommended.
Good location on waterfront and quick access to downtown. Hotel rooms are average, staff friendly. Wife and I ate breakfast in hotel and food was fine but the waitress automatically added tip to our bill. I asked why it’s just us two and I want to leave the tip not you automatically do it. I understand if we have a large party. She told me all the hotels are doing it, that was a lie. We have no problem tipping waitstaff don’t make enough money but don’t just automatically add the tip. Let me know when you change this policy and we will be back.
I lived in Kingston for 30yrs but have lived away for the last 9yrs. I decided to bring my in-laws for a visit and choose to stay here. This was my first time staying in a hotel in my home town and I wish I did a long time ago. From the moment I walked in, the front desk staff Mina in particular were so full of energy and welcomed me like family. The hotel was clean, bright, up to date and has the most beautiful views of the harbour/marina. The beds and pillows were the most comfortable I’ve ever experienced in a hotel I’ve stayed in lots. The restaurant Aqua Terra was absolutely delicious. The hotel itself is perfectly situated in downtown, close to all the best things. My wife and I are going on a month long honeymoon next year and I’m excited to stay in another Marriott. Thank you Delta/Marriott for a great stay. Would highly recommend.
The lobby cleaners, the servers at bar and restaurants, the room cleaners, most front desk staff were amazing! Most front desk staff were incredible! We had a young man on Saturday, and a young lady Sunday, who served us, and they were so professional, so accommodating, so personable, just lovely.........that was in the Aqua Terra restaurant. Breakfast both days was so good! ALL the staff that worked the wedding on the 6th floor were attentive the entire night. They ALL made sure that every guest was well taken care of. They worked non stop to ensure every detail was perfect! The wedding buffet was outstanding!!!!!!!!!!!! The beds and pillows were comfy, room was clean. CONS: Stains on carpets in rooms and in hotel hallways. No screen in room window. Phones did not work in rooms.
We recently had our wedding here and it was an absolute dream come true!! Views were stunning, pool was clean and refreshing, rooms were beautiful and clean, the staff was as kind as can be and beyond helpful, and the food was incredible!! Highly recommend having an event here or enjoying a stay! Huge shout out to the staff for making our special day so amazing!
I have stayed at the Delta hotels Marriott Kingston several times now, and found the experience to be consistent and generally unremarkable. They do have an unfortunate front entrance that removes any polish from the first experience you have as you come in through the parking lot. However, the rooms have been recently renovated, the lobby is clean, and the restaurants are accessible with good fare. The hotel is located centrally in downtown Kingston with fantastic views over the waterfront Harbour. We made use of one of the small board rooms for work during the day and found it reasonable and pleasantly accommodated. Excellent service staff.
Great location and great views from the rooms. This was our second stay, rooms are now looking rather dated. Check in time is 3pm and we eventually got into our room around 6pm. Line up of people all being told that their rooms were not quite ready. Nobody asked on checking out how our stay was. Definitely not worth the $417 including tax for the one night.
The gentleman at the front desk was a great help on the morning of 12/08/2022. My huge rental vehicle was blocked in by someone and I had an 8 hour drive ahead of me. This young man suspected he knew who’s vehicle it was and I didn’t even have to ask. He was on the phone to the guest to please move the vehicle. I know it was probably awkward at 6:30am but I do appreciate it and am thankful. The hotel was quiet and comfortable and the restaurant was enjoyable and I would definitely stay here again.
The room was clean, quite spacious, and had a magnificent view of Lake Ontario. It had a large TV, a huge cushion chair, and a desk with chair, for writing or working. High speed WiFi was free. We did not order any room service therefore cannot make any comments pertaining to that.Rooms: 5/5
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