Dairy Queen

Drive through was efficient, the worker friendly but my burger was way undercooked. A bite into the middle made me gag and run to better lighting to take a look. This dq has been questionable for years. This is the last time we will give them another chance. Want DQ? Drive to High River or Cochrane.

Listen, I love Dairy Queen. I always have. But the Okotoks location is far short of satisfactory. The food is always good but the service is awfully slow. They will take their sweet precious time preparing any item on the menu, even something as simple as a fountain drink. Beware of the drive through. At the end of the day, my intention of this review is not to complain or tell people to stay away from here, but rather a review that will potentially give the management some encouragement to grow and improve. I would bet a thousand dollars that if the staff and management took their job a little more seriously, they would be a top spot in Okotoks. Good luck Dairy Queen.

Excellent Customer Service!nnTonight had an issue with a delivery order, but the manager went above and beyond to make it right. Mistakes can happen, but what truly matters is how a business handles them — and this restaurant handled it exceptionally well.nnThe manager name Prabh personally reached out, apologized sincerely, and made every effort to fix the situation quickly and deliver it herself rigth to my door . Her professionalism, kindness, and dedication to customer satisfaction really stood out. Thank you nnThe food is always delicious, and with service like this, I’ll definitely continue ordering from them. Highly recommend!

Kunwar wrote on my cake so beautifully! Came in couple weeks ago , experience was not good but this time they were outstanding

It was service from what you’d expect at DQ. Blizzard station was filthy with sauces, and stuff all over the counter.nnAlso, blizzard got flipped and sauce was poured onto his shirt.nnFinally, do they change the blending head for the blizzard machine? Tasted peanut butter in my Oreo blizzard.