Courtenay Medical Clinic

Great staff, very helpful and professional. This clinic has taken care of my family and friends for years. By far the best clinic in the valley
7 years ago (21-09-2017)

I have been a patient of Dr. Crowe since I was 15yrs old, now 45. He is wonderful. He takes the time you need to answer any questions you have. He calls to follow up and report any issues with labs. The staff are accommodating to short appointments needed same day. I have never had a complaint about any staff/ associate doctors. The after hour walk in daily is an awesome bonus especially as a shift worker needing quick appointments for prescription refills and last last minute issues.
8 years ago (05-11-2016)

The staff and management are insulting and incompetent. Hour and a half waits beyond your booked appointment time are common. I once had to wait 3 hours for an appointment. I have had booked appointments cancelled without my knowledge. Once I was told by my doctor she didn't have much time for me because she was running late, as if it was my fault, not hers.! One receptionist even called me "Un-Canadian" for complaining about the overly long wait times. Recently, I received a letter informing me of the need to make an appointment before a certain date. The letter was written the day after that date and post marked 4 days later. This is the kind of attention to detail you can expect from these "professionals". I would say that a person is risking their health by dealing with the Courtenay Medical Clinic. I would change my health provider in an instant, if only I could. Update: It seems I will have to find a new health provider (a dubious proposition given the unwillingness of local doctors to take on new clients), as I have been banned from this clinic for posting this review.
9 years ago (23-12-2015)

Great Doctors and staff
8 years ago (14-02-2017)

great doctors and friendly staff
11 years ago (30-09-2014)