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Courtenay Glass Ltd

  1. Courtenay
  2. Courtenay Car Repair

Reviews, get directions and information for Courtenay Glass Ltd

Courtenay Glass Ltd

About

NOW CELEBRATING 53 YEARS SERVING THE COMOX VALLEY. THANKYOU TO ALL OF YOUR ON GOING SUPPORT!

VISIT US ON HOUZZ at
http://www.houzz.com/pro/courtenayglass

Story

We are a full line glass shop serving the Comox Valley since 1962. We do many facets of the glazing industry from minor repairs to new installations. We strive to represent and offer high quality products.

VISIT US ON HOUZZ at
http://www.houzz.com/pro/courtenayglass/courtenay-glass-ltd



"Courtenay Glass Ltd. a locally owned and operated full line glass shop, that has been serving the Comox Valley since 1962 Our products include windows, mirrors, store fronts, doors, awnings & pergolas, window tinting, glass and aluminum railing, skylights. We repair replace and install. The quality of our work and years in business are one of the many reasons why we are the right choice for your project."
Address: 1025 McPhee Ave, Courtenay, BC V9N 3A1, Canada
Phone: (250) 334-3522
ac.wahs@ssalgtruoc
State: British Columbia
County: Comox Valley
City: Courtenay
Zip Code: V9N 3A1


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
The review from Mark Olfert is basically the exact same experience I had with Courtenay Glass. I asked multiple times about finding a solution that could make both parties happy but I was told "my options are getting very limited" because I was challenging them. In the end I was given the metaphorical middle finger. I was polite and respectful but he increased the temperature of the conversation very fast and tried his best to intimidate me. I couldn't believe that a locally owned business operates like this. Very disappointing and disgusting; I strongly warn using them cause when things go wrong they won't be there to help and work with the customer.
Went with plexiglass samples to replace window shelves for plants wanting glass shelves for better support. Grumpy proprietor, willingness to help was poor, acted like I was interupting his day. Finally, suggest trying one shelf, when picked up, one corner was cracked. Competitor was much more positive, helpful, and stocked a better product, glass thickness and costed less
Martin and his crew get it done, with timely , professional and courteous service
Ordered rectangular piece of 5mm as tabletop cover. Only 2 dimensions, and the glass was cut to the wrong size. The guy at Courtenay glass asked twice and I confirmed the dims On the phone unfortunately. One of us was wrong... piece is 5" too short. I'm not saying it was the CG guy wo was wrong... it could have been on my side for all I know, but we were BOTH sure we got/gave the correct dims. What's really disappointing is the lack of any flexibility on their part to resolve this. The implied solution was that I would buy another piece, because it clearly was the customer's fault. I'd have accepted compromise solutions like "we're not sure where the problem was but we'll cut you another piece at cost" or something like that, but Dwight at Courtenay Glass seemed quite willing to have me just buy a replacement at retail price. Sorry buddy, but that's not the way I treat my customers. It's a shame since you generally seem to get extremely positive reviews, but I won't be doing business there again anytime soon.
Courtenay glass have provided a number of windows for us. In each case the purchase price, service and follow up have been exemplary. The "customer service" is second to none especially with email correspondence. In one case a very large window had to be replaced due to a seal leak ... the problem was resolved with no questions asked and with a very quick turnaround. Going beyond the purchase price is the key here. No hesitation putting 5 stars on this post.
This was just a window screen repair but I was very pleased with the quick service along with a reasonable price . Many thanks Courtenay Glass Ltd. Betty Vieira
We thought we needed new vinyl windows in our house. We had two quotes from other glass shops in the Valley but Courtenay Glass convinced us that there was absolutely nothing wrong with our windows and made other very effective suggestions to reduce the moisture on the glass. Courtenay Glass saved us $12,000. Can't say enough about these guys and this isn't the first time. Thanks!
After having our new glass shower enclosure installed, I can't say enough for how happy we are with the work! Fast, professional and high quality! SO happy! Would recommend for sure!
It may seem strange to have the windows of a funeral home painted for the festive season, we have taken that chance. Kelly did an amazing job and we have already have comments about how good our display looks. Our chance has paid off and we are do glad we decided to be a little different than others in this line of work
High quality glass cutting, trusted and dependable
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