Country Inn & Suites By Carlson, Minneapolis/Shakopee, MN

One of my favorite places to stay! The hotel itself is always clean, attractive and well maintained. The staff goes out of their way to greet you, ask you how your room is, do you need anything, etc. They really know how to make a guest feel comfortable and at home. The beds are very comfortable and I found the breakfast to be quite good. I highly recommend staying here. What's really great is if you want to go out for a couple of cocktails and a nice meal, you can just walk across the street to Applebee's a have an enjoyable evening without needing to worry about driving
5 7 years ago (15-11-2017)

The room smelled like old cigarettes when i walked into the room. I had a 3 night stay and in that time the drawer that was hiding the mini fridge kept falling off every time I needed to get in the fridge. The blackout curtains were fixed so most of the window had a sheer curtain which left all of the street lighting in along with the lighting from the building at night. Low battery alarm went off at 0430 on my second night. i called the front desk and was asked if they needed to come fix the alarm beeps that was going off every 5 seconds.... it took her fifteen minutes to get to my room. The housekeepers left my door ajar all day while I was out ( for cleaning)- the door was sticking and not pushed completely closed- leaving my valuables exposed to everyone. The fire alarm unit was still hanging from the ceiling which I assumed didn't get fixed. I would not stay here .
1 7 years ago (28-09-2017)

We stayed 3 nights in a room with a king bed & "2 person jetted tub". We didn't spend much time in the room as we left right after eating breakfast and didn't get back till late in the evening. There's not much for restaurants close by, but since it's just off the highway so it's convenient to hop on and head into town. There's Green space between this hotel & the one next to it so you don't have to worry about having someone looking in on you. There are 2 gliders & tables with chairs out front for the guests to sit & relax. The room was nice, not great, but nice. The bed was comfortable, Jet tub worked like it's supposed to, & room was clean for the most part. The staff was great. Breakfast was your typical hotel breakfast. The waffles tasted like the batter wasn't stirred up enough, which explained why it came out of the dispenser like there were clumps stopping up the spicket. The chocolate waffles tasted better than the plain ones but they didn't really have a chocolate taste to them. To my surprise, Sunday had hash which was good (kinda hard to screw up canned hash). Their biscuits & gravy were pretty good with lots of meat & just the right thicknesses to the gravy. We were surprised when we came back to the room Saturday evening to the plates & cups from breakfast that were still where we put them in the morning. There cleaning staff only works till noon on Sunday (not sure if that's all the time), but I still expected the room to be cleaned including getting rid of the garbage.
3 7 years ago (14-09-2017)

Richard the man in charge at front desk is the best service we have had ever! So nice and loved that he gave us all the important info without us havn to ask ie. Pool hours, breakfast hours, and even made fresh cookies! He is the bomb!
5 7 years ago (10-09-2017)

Wonderful looking hotel in a nice area. Unfortunately I wasn't able to try out the pool or workout room but they both seem to be up to standard and well maintained. The rooms are also quite nice, with full access to television, air conditioning and a nice bathroom and beds. There is good variety in the breakfast that is served in the morning and I would definitely recommend this hotel to anybody looking for a place to stay in the Shakopee area.
4 8 years ago (14-05-2017)