Cotton Inc

If only I could give this company 0 stars. I was driving down 4 mile creek rd in st davids yesterday when a dump truck from cotton construction, presumably carrying rocks, unleashed it's fury and dropped a bunch of debris while going over a bump. As I was behind the truck, my windshield took the brunt of it and now has a crack and chip in it. I called the company to inform them and ask if there's anything they'd be willing to do, as I have the trucks license plate number. After transferring me over to the trucking department the associate on the phone simply stated "those things are no longer our problem, call your insurance company" . First off I don't understand how it's not your problem, if you were to drop debris and hit an emergency vehicle with said debris, I'm sure it's your "problem". Secondly I was just calling to inform you and see if there was anything the company was willing to do... I would have settled with an apology at least. But instead I got sass. So thanks again for the terrible experience, I'll be making sure I tell EVERYONE I know. :)
7 years ago (23-03-2018)

Cotton is brutal. Poured a garage pad for us and its high in the front and the back and low in the middle. Which means when it rains the water comes in to the centre of the garage. Nice work!!!
7 years ago (03-04-2018)

Don’t ever use this company for a foundation to your house!!! Ours cracked right away. The pour in place basement windows were all crooked and didn’t function properly. Had to argue with them for a fix. They only fixed the worst ones. Had to chase hem down and wait in the parking lot for the guy in charge. They were avoiding our calls. When they did fix just the windows they put the wells back in crooked. Make sure your builder doesn’t use them!!!
7 years ago (04-11-2017)

Fantastic company with great people! Highly recommend
7 years ago (10-01-2018)

The trucks drive up and down the streets on Drummond rd niagara falls speeding and making pot holes on the road. Called the company and they were were rude to me on the phone! Would not reccommend due to lack of customer service.
7 years ago (27-07-2017)