Costco Wholesale

On Jan 4, I went to pick up windshield water and found a big crate with only 1 box (4 units) left. Someone had taken 1 unit after opening the box so I asked an associate named George for assistance. Although he looked busy with the stuff he was putting away, he took time in explaining me how people usually open boxes to buy 1 unit unaware that they are supposed to pay for the whole box. He then went looking for any 1 unit lying around in the store and came back with an unopened box. I was impressed by his customer service and thank him enough for doing his best.
5 7 years ago (05-01-2018)

Let's start of by saying this place has all the stuff in large amounts...best suited for large family or a pantry horder. Plenty of parking, cheap food court, clean washrooms and best part is the name brand stuff at low prices. Customer service is top notch, I was standing behind a lady who was returning greens that expired on Dec 02 yet she was returning it on Dec 23...and they gave her a one time refund...I was flabbergasted but it's these one offs that win customer loyalty in my opinion. So try them out...oh and pharmacy is cheap on Kirkland brand. Kirkland is the Costco brand. Good Luck!!
5 7 years ago (26-12-2017)

What can I say, it's Costco. They are pretty much all the same. Prices are okay. The stores are always very busy with long lines at the cashiers, but the lines move surprisingly fast. They have a lot of things you can't find anywhere else and whatever I have bought there has always been excellent quality. Their own line of clothing is great for work and very inexpensive. I wish they gave you bags though.
3 7 years ago (15-01-2018)

This is a really busy Costco location, even more so with the gas station. Get here early for good parking and shorter lines at the gas station. The store itself sees a lot of traffic so if you see a product that's seasonal, it's always best to buy it right away and things are often sold out within a week. Although this is not so unusual for other Costco locations, this particular location seems to always be busy whereas other locations have peak and off peak times (Etobicoke, Mississauga, Markham). Costco will be opening a new location slightly Northwest of this one in the near future, so perhaps this location will not be so crazy soon.
3 7 years ago (08-01-2018)

Came in to change my winter tires, and found out when I got home that the rear dashcam (that was working before I came in) is no longer functioning. This is probably due to the employee who loaded the replaced tires into the trunk.The employee did not even have the integrity to tell me that the wire was broken and the rear cam is no longer functioning. I called the manager as soon as I found out, and I was told that I would get a call back the next day from the tire manager, which never happened. The same manager said that I should've informed the tire employee that there is a dash cam in the rear and tried to impart fault on my end. But that is like saying you should not take the money from my glove compartment because there is money in there. It is common sense that employees should practice care when dealing with other people's vehicles. Further, the manager said that "I was making assumptions," and that there is no sure way to say that Costco is responsible. And I do acknowledge what he said. But is it really coincidental that my camera, which was perfectly functional when I gave Costco my car keys, somehow unplugged itself, broke its own wire casing, to where the prong on the wire no longer fits in the camera socket? Probably not. And I understand that we are all human and make mistakes and I am not disappointed in that. But, at least have some character to tell me that the rear cam is no longer working, instead of me having to keep calling back just to be put on hold. It has been two days now, and I was told today that I should receive a call tomorrow, which I doubt will happen. Just some advice for other people getting their tires changed to make sure nothing is damaged before you leave the tire center.
1 7 years ago (30-11-2017)