Cosmos Pizza

This was the worst pizza ever. Don’t confuse this place with the one on Pandora . Pandora makes excellent pizza, I thought they would be the same, not a chance, we ordered a large 2 for 1 cheese pizza and pepperoni pizza. First it was over $43. When we opened it my 6 year old granddaughter was like “ what is that “ it didn’t even look normal, and tasted worst. When we called they passed the phone to 4 different people not even addressing our concerns. My son drove down there and gave them there lousy pizza back, they offered only callous uncaring customer service. NEVER AGAIN WORST PIZZA AND CUSTOMER SERVICE EVER.
9 years ago (01-12-2017)

Awesome homemade pizza, spicy wings and deep fried zucchini, plus they are open the latest in town!! Delivery quoted at 35 min, arrived right on time!!
9 years ago (18-09-2017)

So I order from Cosmos 3-4 times a year for the past three to four years.... Tonight we got the #17 Summer Special and #11 Taco, add Feta. The #17 was fine and then we tried the Taco, noticed all everyone could taste were vegetables so we looked under the toppings for the beef and there was none. So I phoned and spoke to owner, he said that I had told him that I didn't want any beef on my Taco pizza (Ya sure, like I didn't want the MAIN ingredient that makes it a TACO pizza?!?) Perhaps it was a language barrier, I was willing to overlook it and expected it would be made right, just had to drive back and return the uneaten pizza. He said bring it back as long as it's not all eaten, come back in 15-mins...and I brought it back thinking he'd have a new one waiting for me to pick up to take home to my waiting guests...but no, he now changed his story and said there is beef on the pizza!! I asked ok where is it??? ....as none of my guests could find any on the pizza (And we sure could't taste any) .... he points to the pizza, (see picture) at the tiny brown specs and says "here beef, there beef", and so I took a REAL CLOSE look and what do you know there were TINY little beef specs, about a dozen. I said I just paid $36 for two mediums and being that the taco beef was the only meat ingredient on that pizza and it was virtually non-existent would he please make a new pizza because there must be some mistake, this could not possibly be a beef taco pizza!! He said sorry no, he said he put beef on it and would not make it right. He offered me single can of Coke, asked me if that would be ok. I said I just wanted the Taco pizza I paid for, and as a customer I didn't see this as being a fair deal, I told him I feel ripped off. I said if three people all said "where is the beef?" as they bit into the pizza, then the problem is with the value proposition of the pizza and to make it right I'd like him to make a new pizza. He refused. I said I'm a good loyal customer with a houseful of guests and this would not reflect well on his business name and image and he did have the chance to make it right....he refused again. I told him well you have my number you have a chance to make it right, call me... well, he didn't. It was a pain to delay dinner for our guests and kids, but we ordered from another place a bit further away and we got our Taco Pizza with lots of toppings and fair value. It is unfortunate as it has been years since I've really felt ripped off by a local business and unfortunately Cosmos Pizza on Tillicum lost my future business and all my friends' business. I don't think the old owners would have handled like this, ~Too bad!
9 years ago (18-07-2017)

Bar none best pizza joint in Victoria. My family has been ordering for here for as long as I can remember. People complaing about only one type of dipping sauce... no sauce needed for this pizza! Delivery guy is always super friendly and happy. Would recommend to anyone!
10 years ago (14-08-2016)

Great non vegan pizza
9 years ago (11-10-2017)