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They definitely try to get you in and out as fast as humanly possible. They had me off the bed and into a chair within the first minute of returning to my room from surgery
The sheet on the bed in the room I was brought into appeared to be dirty or blood stained. I had to ask for clean sheets. .
The check in process was also rather ridiculous, I checked in prior to surgery via a phone call, checked in at the registration desk, checked in with a registration person in a cubical ,and then checked in at the surgical floor. If you ask me, that's overkill!
The weirdest part about all of it was that I was given one of those discs that lights up and vibrates when it's your turn ( the type restaurants hand out when there is a wait).
I think they should focus less on making the building so flashy and more on the healthcare aspect.
8 years ago (19-09-2017)
I love my Doctor but...$229 for a 10 minute visit with him? That is outrageous. Fool me once, shame on you. Fool me twice, well, you know...
8 years ago (16-09-2017)
Patient care is one of the highest here I have ever experienced in a hospital environment from ER to all levels of health care. Whatever the mindset they are using in their training for patient care , it shows and is rewarding to me!
8 years ago (22-08-2017)
Three stars because the pre-op nurse was amazing, but the post-op team seemed to just want us to leave. My husband helped me get to the bathroom and get in and out of the chair and bed in the post-op room, I had paperwork shoved at me that had very limited information on what I should and shouldn't do after my surgery (which was a major surgery), but we had to "hurry and leave now before your pain meds wear out." I never had any breathing information explained to me, and my pain levels were out of control there, as well as home. My poor hubby my first night home had to wake up every hour with me due to my pain levels, I couldn't even get to the toilet by myself. I should have been kept overnight as soon as the nurse saw that my pain was not resolved by the medication for the entire time it was suppose to work. She said instead to flip from 2 pain pills every four hours to 1 every 1 1/2 hours, so it would run smoother. The problem with that is my husband got zero sleep for my first 36 hours home. A hospital overnight would have allowed him to get some sleep and be a husband instead of a nurse...he did an amazing job, but for what we pay out for medical bill that was crazy...we actually said it reminded us of the commercial of the do it yourself surgeries.
9 years ago (02-08-2017)
I have always gotten prompt quality care for my family and myself. I don't have long wait times and even when the outcome hasn't been ideal ( my Mom passed away in hospice there) The staff was kind.
I will always choose CSM first.