Club Monaco Bloor Street

Great place lots of great products. Sometimes they carry amazing third party items. Their mainline is just ok.

Beautiful store right in the heart of downtown Toronto, but not very affordable

First time there and I was looking to class up my coat for winter. They were having a sale but that doesn't matter because as I whisked myself down to a very knowledgeable and helpful young man, I knew I was leaving with a coat. He was so determined that I had to love what I picked and I do! The price for a good jacket in Canada can never be too little or too much, but in the end I got a lavish upscale winter wool trench coat and I didn't break the bank at all. It was an amazing experience and I'm so glad I ventured in!

I am disappointed in their CS. The shopping experience went well until they forgot to take the security tag off my brand new dress. I bought it for an event that evening and realized it was still on shortly before I had to leave I was travelling at the time. Not only did I have a security tag on my bum for the evening but following up on the unfortunate mistake all I got was a “sorry”. I’m pretty sure if I walked into their store and spilled coffee on a dress that was worth a few hundred dollars they would not an accept a “oh sorry” they would expect me to pay for it. There was no “can we make it up to you somehow?” In my opinion that is not an acceptable mistake to make without trying to make it up to the customer. Not to mention dealing with the whole ordeal when I got back home. Having to drive across the city to finally get it removed. Leaves a bad taste in my mouth and I don’t plan on returning to this chain for a while, if ever.

This location has a nice patio with some beats and a Saint James Coffee outpost so if you don't want to shop you could at least people watch. Otherwise, the staff are friendly but the discounts might not be as high as other Club Monacos although the selection will probably be quite good as this is their flagship store.

Whenever I'm inside this particular store, I always feel like I'm in heaven.

I stopped shopping at Club Monaco in my mid twenties when I learned that just because something is made of wool, doesn't mean it should disintegrate like a piece of toilet paper if you wash it. But sometimes I miss that feeling of being glared at and/or ignored by young men and women wearing too much make-up so to punish myself, I go to this location.

Terrible and inconsistent costumer service, it only happens in my last recent visit though, with some new faces I saw there. Honestly all my previous experiences were good until this one. But once is enough to ruin my entire view of this store.

Amazing old building restored into an awesome store. I love club clothing but this location is the #1. They will often have some good sales too!

Beautiful store and terrible customer service. Walked around only one person said hello and we were waiting for someone to assist us and open the cabinet but 4 employees were too busy doing work and not one asked if we needed help.