Clarion Hotel

First off, Daniel was incredibly helpful in helping with my reservation both before I checked in and once I got there. The room was nice and big, comfortable bed, whirlpool tub. Room was clean and I have no complaints. If you find yourself in Oneonta and looking for a hotel, I would highly recommend checking this one and ask for Daniel!
8 years ago (10-12-2017)

As we stay annually and consistently have our rooms mixed up with ammentites that we book we continue to give the clarion a chance. We just call to book a room for the weekend. The front desk clerk as she calls herself refused to give us her name. As we are trying to book our room for the weekend she states prior to allowing us to book the best room they have as we always do “is there anything else I have other lines I have to answer.” Are you serious ? I highly doubt that we will ever book another room in this establishment that provides very poor customer service. To make it even more of a disappointment After our last poor visit we even received an email from management apologizing and asking us to give them another chance to make it right and that their poor service would be addressed. Well we see how far that went.
8 years ago (10-11-2017)

The room was great and exactly as posted on the website. My only complaint would be how strict they are for their check in hours. I tried to check in 3 hours early and was denied because my "room wasn't ready" even though, after staying here a couple of nights, there aren't more than 15 cars in the parking lot. And when I got there, there was literally only 1. But I was able to come back late after work (I was here on business) and check in as late as 11pm. Would still recommend though, as the rooms are very comfortable.
8 years ago (08-09-2017)

People were friendly, bed and pillows we're comfortable, and the staff was quick to respond to any issues I had. Plus it's nice that it's a central location to main Street. Quality stay and a quality hotel
8 years ago (06-11-2017)

We had a good experience here. Comfortable, well-sized room. Great location. Good, inexpensive breakfast. Would have given 4 stars if they had shown some flexibility with our request for late check-out.
8 years ago (06-09-2017)