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City Locksmith Lock And Key Service Inc.

  1. Ottawa Division
  2. Ottawa Division Locksmith

Reviews, get directions and information for City Locksmith Lock And Key Service Inc.

City Locksmith Lock And Key Service Inc.

About

City Locksmith services include: key cutting, hardware supply & install, safes, etc. Call us at 613-746-KEYS (5397) for your locksmith & security needs!

Story

Lost your keys or had them stolen? We have qualified service technicians on the road or at our in-store service department who can reproduce all makes and models of keys for you.

We can cut duplicate keys from an existing one, or make you a new key from scratch if you do not have the original. We also recommend that you have a spare set made, just in case…

Not only do we duplicate keys, or make you a new key from scratch we also provide unlocking services for homes and businesses and install a wide range of hardware. For your convenience, we offer 24-hour emergency service.

Hours of Operation
Monday - Friday: 8:30am - 5:30pm
Saturday: 10:00am - 4:00pm
Sunday: Closed

Mission

Keeping you safe and secure for years to come

Products

house locks
car keys
car remotes
alarm systems
E-bikes
bollards
commercial hardware
residential hardware

Address: 1495 Star Top Rd, Gloucester, ON K1B 3W6, Canada
Phone: (613) 746-5397
moc.kcolytic@ecivres
State: Ontario
County: Ottawa Division
Zip Code: K1B 3W6


Update Info

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Reviews
Dropped by to get a Lexus key laser cut. They were able to do it on the spot. Quick and great service. Will definitely send business their way next time.
7 years ago (16-10-2017)
They do a very good job cutting/making keys and are very fast. Never had a problem with any of the keys they have made for me. Only negative I have is that they have very bad parking on site. The parking is always full for some reason, even though there doesn't seem to be any other customers inside. And there is no where else to park around/near the building. Even when I drive by and they are closed, the parking has a lot of cars in it for some reason. Other than that I recommend them.
7 years ago (26-08-2017)
Will never go back for anything. Was told it would cost 165 plus tax. Then when I went back to pick up my keys I was told 240 plus tax. After arguing they said fine we will just keep the keys, which I supplied to be programmed. Ended up paying but will never return nor will I ever refer them for anything. Was also told it would take 30 minutes and it ended up taking 2 hours.
8 years ago (06-03-2017)
Very professional and honest. I recommend using their service.
8 years ago (10-06-2017)
This company cannot bother to show up on time. I used them on 2 separate occasions during the same week. During the first appointment they gave me a window of 12 to 2pm. They showed up around 4. No apologies, and no communication. I would have had lunch if I had known. But I gave them the benefit of the doubt and let them change the locks during a sheriff eviction. I told them the date a week ahead of time, confirmed the time twice the day before and STRESSED the importance of being there on time. When the time for the eviction happened, the sheriff was there but the locksmith was nowhere to be found. I called the office and they told me "he's 2 minutes away". That was a lie, they showed up 15 minutes later after the sheriff had left already. Thankfully we managed to get into the unit without the locksmith and we could proceed with replacing the locks, but otherwise we wouldn't have been able to proceed with the eviction which would have added significant costs and further delays. In addition to the lack of communication and overt lie about ETA, there was once again 0 apology. That aside, when they replaced the deadbolt, they spent 10 minutes looking for the keys on the floor, in the packaging, looking at another package to see where the keys were, telling me how sometimes people take the keys and return deadbolts to Homedepot where it just gets put back on the shelves etc... when I realized they had left the keys in the lock on the other side of the door. Terrible experience. Twice in a week.
8 years ago (23-03-2017)
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